Image element not available in drag and drop editor

  • Resolved touchwood14

    (@touchwood14)


    3 months, 2 weeks ago

    There is no longer an image element available in the drag and drop editor. Have deactivated and reinstalled the plugin a few time but the issue still remains

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @touchwood14,

    Thank you for bringing the issue to our attention. We are currently investigating it and will provide you with an update soon.

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @touchwood14 ,

    Thanks for bringing this issue to our attention. We were able to replicate it and will fix it in the upcoming release.

    In the meantime, you can copy the logo element from the default campaign and paste it into your current campaign as a workaround.

    We apologize for the inconvenience and appreciate your help ??

    Anupam Khatua

    (@anupamkhatua)

    Hi @touchwood14,

    I hope you’re doing well. 

    I’d like to update you that we have released the fixed version of the plugin, 5.7.31. The issue with the image element has been resolved, and it is now visible in the plugin. Can you please check and confirm this? 

    Looking forward to your response!

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi?@touchwood14 ,

    Since we haven’t received a response in a while, I’m closing this thread for now. Please feel free to reopen it if you still have any issues or questions related to the plugin.

    Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.