Image error clears form fields

  • Resolved tnightingale

    (@tnightingale)


    9 years, 5 months ago

    Hi – thanks for this great plugin. Just having one issue, if someone uploads an image that doesn’t meet the size criteria I’ve set, after they hit “submit”, there is an error message about the image size, but all form fields are reset and they lose all the data they already entered. Any way to fix this? (doesn’t happen if a required field is blank, only if an image is not acceptable)
    I’m using option 3 “disable stylesheet only”, not using a custom template – FYI that is the only way the “add another image” link will work – when I use your stylesheet there is no link, only the text.
    Thank you!

    https://www.ads-software.com/plugins/user-submitted-posts/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeff Starr

    (@specialk)

    I just tested again and the “add another image” link is displayed properly when the max number of images is greater than 1, regardless of which stylesheet option is selected. If you are experiencing some other result, it could be that something is interfering with normal functionality.

    For the remembering of field values if there is an image-upload error, that currently is not a built-in feature of the free version, but it is an included feature of the Pro version:

    https://plugin-planet.com/usp-pro/

    Thread Starter tnightingale

    (@tnightingale)

    Thanks for the super fast reply. The client has decided to go pro – the extra features will come in handy. They’ve been requesting custom fields anyway, now they can have them.
    I read on your site you have a demo of the free version that can be copied, so I plan to use that to start with. Hope it’s a seamless transition!

    As for the add another image display issue, the same thing happened on another site but I tend to use the same set of plugins, so it might be a js conflict. Doesn’t really matter since I prefer to use my own CSS anyway.

    Thank you!

    Plugin Author Jeff Starr

    (@specialk)

    Awesome, thanks for going Pro. If there are any questions or if I can help in any way, please contact me via the contact form at Plugin Planet, thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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