• Resolved hishamtawfiq

    (@hishamtawfiq)


    when i click on quick view on any product and the menu popup from the right hand side of the page i can the product details, when i click to choose any color or variation the image suddenly disappeared.. we tried everything and none is working.
    P.S we connected the website to the domain 48 hours ago

    Blow are the system report

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.khalagaat.com
    Site address (URL): https://www.khalagaat.com
    WC Version: 6.5.1
    REST API Version: ? 6.5.1
    WC Blocks Version: ? 7.4.3
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 2 GB
    PHP Time Limit: 6000
    PHP Max Input Vars: 4000
    cURL Version: 7.81.0
    OpenSSL/1.1.1m
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.23-23
    Max Upload Size: 2 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.5.1
    WC Database Prefix: wpoj_
    Total Database Size: 167.21MB
    Database Data Size: 104.14MB
    Database Index Size: 63.07MB
    wpoj_woocommerce_sessions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
    wpoj_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpoj_woocommerce_order_items: Data: 0.25MB + Index: 0.11MB + Engine InnoDB
    wpoj_woocommerce_order_itemmeta: Data: 1.52MB + Index: 2.03MB + Engine InnoDB
    wpoj_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpoj_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_actionscheduler_actions: Data: 5.48MB + Index: 8.73MB + Engine InnoDB
    wpoj_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_actionscheduler_logs: Data: 4.50MB + Index: 4.03MB + Engine InnoDB
    wpoj_ac_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_bv_activities_store: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
    wpoj_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_comments: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
    wpoj_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wpoj_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wpoj_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
    wpoj_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_options: Data: 27.39MB + Index: 1.41MB + Engine InnoDB
    wpoj_postmeta: Data: 27.55MB + Index: 20.27MB + Engine InnoDB
    wpoj_posts: Data: 4.48MB + Index: 1.25MB + Engine InnoDB
    wpoj_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wpoj_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_rsgiftvoucher: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_rspointexpiry: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpoj_rsrecordpoints: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wpoj_rs_expiredpoints_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_rs_templates_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_rtafar_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_sumo_reward_encashing_submitted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_sumo_reward_send_point_submitted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpoj_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_term_relationships: Data: 0.33MB + Index: 0.19MB + Engine InnoDB
    wpoj_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpoj_tm_taskmeta: Data: 1.52MB + Index: 0.09MB + Engine InnoDB
    wpoj_tm_tasks: Data: 0.19MB + Index: 0.05MB + Engine InnoDB
    wpoj_usermeta: Data: 9.52MB + Index: 11.75MB + Engine InnoDB
    wpoj_users: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
    wpoj_viwec_clicked: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpoj_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_wc_customer_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wpoj_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_wc_order_coupon_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpoj_wc_order_product_lookup: Data: 0.27MB + Index: 0.31MB + Engine InnoDB
    wpoj_wc_order_stats: Data: 0.31MB + Index: 0.27MB + Engine InnoDB
    wpoj_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_wc_product_attributes_lookup: Data: 0.25MB + Index: 0.28MB + Engine InnoDB
    wpoj_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_wc_product_meta_lookup: Data: 0.30MB + Index: 0.45MB + Engine InnoDB
    wpoj_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_wpml_mails: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wpoj_wps_hit: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    wpoj_wps_index: Data: 3.52MB + Index: 4.55MB + Engine InnoDB
    wpoj_wps_key: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
    wpoj_wps_object_term: Data: 1.52MB + Index: 1.73MB + Engine InnoDB
    wpoj_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wpoj_wps_query: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_wps_uri: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_wt_iew_action_history: Data: 1.50MB + Index: 0.00MB + Engine InnoDB
    wpoj_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpoj_yith_wcan_filter_sessions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpoj_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpoj_yoast_indexable: Data: 3.52MB + Index: 2.27MB + Engine InnoDB
    wpoj_yoast_indexable_hierarchy: Data: 0.13MB + Index: 0.20MB + Engine InnoDB
    wpoj_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpoj_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wpoj_yoast_seo_links: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wp_posts: Data: 1.35MB + Index: 0.34MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 1688
    br_filters_group: 1
    br_product_filter: 3
    custom_css: 1
    custom-css-js: 3
    customize_changeset: 34
    elementor_library: 4
    elementor-hf: 1
    jb_store_css: 2
    mailpoet_page: 1
    mc4wp-form: 2
    nav_menu_item: 64
    page: 13
    post: 16
    product: 485
    product_variation: 2018
    revision: 131
    seedprod: 1
    shop_coupon: 34
    shop_order: 1054
    size-chart: 47
    staticblocks: 9
    um_directory: 1
    um_form: 3
    user_registration: 1
    viwec_template: 14
    wp_global_styles: 1
    wpcf7_contact_form: 2
    yith_wcan_preset: 1
    yith-wcpsc-wc-chart: 19
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (26) ###
    
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.45
    All-in-One WP Migration: by ServMask – 7.61
    Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
    Simple Custom CSS and JS: by SilkyPress.com – 3.39
    Elementor Pro: by Elementor.com – 3.6.3
    Elementor: by Elementor.com – 3.6.5
    XStore Core: by 8theme – 4.1.6
    Elementor Header & Footer Builder: by Brainstorm Force
    Nikhil Chavan – 1.6.10
    
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.1
    Monetization Code plugin: by aerin Singh – 1.0
    Nextend Social Login: by Nextendweb – 3.1.4
    Nextend Social Login Pro Addon: by Nextendweb – 3.1.4
    OneSignal Push Notifications: by OneSignal – 2.2.7
    SUMO Reward Points: by Fantastic Plugins – 26.0
    RY WC City Select: by Richer Yang – 1.1.0
    WooCommerce Infinite Scroll and Ajax Pagination: by SB Themes – 1.1
    Chat Button by GetButton.io (ex. WhatsHelp): by GetButton – 1.8.4
    Product Size Charts Plugin for WooCommerce Premium: by theDotstore – 2.2.3
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.1
    WooCommerce: by Automattic – 6.5.1
    Yoast SEO: by Team Yoast – 18.9
    Product Import Export for WooCommerce: by Webtoffee – 1.0.2
    Import Export for WooCommerce: by Webtoffee – 1.0.2
    XStore White Label Branding: by 8theme – 1.0.3
    YellowPencil: by WaspThemes – 7.5.6
    YITH WooCommerce Wishlist: by YITH – 3.9.0
    
    ### Inactive Plugins (7) ###
    
    Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.10.0
    Coupon Import Export for WooCommerce: by Webtoffee – 1.0.1
    NitroPack: by NitroPack LLC – 1.5.12
    Order Import Export for WooCommerce: by Webtoffee – 1.0.1
    User Import Export for WooCommerce: by Webtoffee – 1.0.2
    WordPress Importer: by wordpressdotorg – 0.7
    WP-DBManager: by Lester 'GaMerZ' Chan – 2.80.5
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (2) ###
    
    Endurance Page Cache: by Mike Hansen – 2.2
    SSO: by Garth Mortensen
    Mike Hansen – 0.4
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EGP (EGP)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #10 - /shop/
    Cart: #11 - /cart/
    Checkout: #12 - /checkout/
    My account: ? Page does not contain the [woocommerce_my_account] shortcode.
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: XStore
    Version: 8.1.6
    Author URL: https://www.8theme.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: xstore/woocommerce/archive-product.php
    xstore/woocommerce/cart/cart-empty.php
    xstore/woocommerce/cart/cart-item-data.php
    xstore/woocommerce/cart/cart-shipping.php
    xstore/woocommerce/cart/cart.php
    xstore/woocommerce/cart/cross-sells.php
    xstore/woocommerce/cart/mini-cart.php
    xstore/woocommerce/checkout/form-billing.php
    xstore/woocommerce/checkout/form-checkout.php
    xstore/woocommerce/checkout/form-shipping.php
    xstore/woocommerce/checkout/thankyou.php
    xstore/woocommerce/content-product-cat.php
    xstore/woocommerce/content-product.php
    xstore/woocommerce/content-single-product.php
    xstore/woocommerce/content-widget-product.php
    xstore/woocommerce/content-widget-reviews.php
    xstore/woocommerce/global/breadcrumb.php
    xstore/woocommerce/global/form-login.php
    xstore/woocommerce/global/wrapper-end.php
    xstore/woocommerce/global/wrapper-start.php
    xstore/woocommerce/loop/loop-end.php
    xstore/woocommerce/loop/loop-start.php
    xstore/woocommerce/loop/no-products-found.php
    xstore/woocommerce/loop/result-count.php
    xstore/woocommerce/myaccount/dashboard.php
    xstore/woocommerce/myaccount/form-login.php
    xstore/woocommerce/myaccount/navigation.php
    xstore/woocommerce/single-product/add-to-cart/simple.php
    xstore/woocommerce/single-product/meta.php
    xstore/woocommerce/single-product/product-image.php
    xstore/woocommerce/single-product/related.php
    xstore/woocommerce/single-product/tabs/tabs.php
    xstore/woocommerce/single-product/title.php
    xstore/woocommerce/single-product/up-sells.php
    xstore/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Canceled: 38
    Oldest: 2022-05-23 01:44:44 +0000
    Newest: 2022-05-23 01:45:54 +0000
    
    Complete: 19,502
    Oldest: 2022-05-08 14:46:36 +0000
    Newest: 2022-05-26 07:30:39 +0000
    
    Failed: 1
    Oldest: 2022-03-10 21:21:38 +0000
    Newest: 2022-03-10 21:21:38 +0000
    
    ### Status report information ###
    
    Generated at: 2022-05-26 13:01:48 +00:00
    

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Roxy

    (@roxannestoltz)

    Hi @hishamtawfiq ,

    Thanks for reaching out!

    I have gone to your site and am able to reproduce the issue you are experiencing.

    After inspecting the console, I am able to see that the issue is caused by the image URL looking for HTTPS however, the image is saved as HTTP, as seen in the screenshot:

    https://snipboard.io/QChu9E.jpg

    The SSL insecure content fixer plugin should help you out with this:

    https://www.ads-software.com/plugins/ssl-insecure-content-fixer/

    Please let me know how this goes!

    Plugin Support Rafy a11n

    (@nawaz0705)

    Hi @hishamtawfiq

    Thank you for reaching out!

    I have checked your website and was able to replicate the issue.

    While checking browser console, I can see mixed content error: Mixed Content: The page at 'https://www.khalagaat.com/' was loaded over HTTPS, but requested an insecure image 'https://www.khalagaat.com/wp-content/uploads/2022/05/WhatsApp-Image-2022-05-21-at-5.59.59-PM.jpeg'. This request has been blocked; the content must be served over HTTPS.

    You need to update the product images to use HTTPS instead of HTTP.

    Here is a good documentation to fix mixed content error: https://kinsta.com/blog/mixed-content-warnings/

    Thank you!

    Thread Starter hishamtawfiq

    (@hishamtawfiq)

    Thanks guys for your reply we will start working on the solutions and let you know.

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @hishamtawfiq!

    Thanks guys for your reply we will start working on the solutions and let you know.

    You are welcome! Please let us know how it turns out. We will be here??

    We haven’t heard back from you in a while, (I think that at this point you have been able to find a solution) so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Image failed to load when selecting a variation in quickview’ is closed to new replies.