• nateleepope

    (@nateleepope)


    When connecting to woocommerce products to update the product the featured image field posts a blank image. Also the checkboxes field pulls in the correct selected items but when clicking post they do not update the product. Can you help with what is causing this issue? All other fields and field types update correctly.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Alex Chernov

    (@alexusblack)

    Hi nateleepope,

    I haven’t tested the plugin with WC, I need to check those items and get back to you.

    The issue with featured image is clear and I will check it, but can you give me some more context on checkboxes? Is it custom/ACF field? Is it individual checkbox (true/false) or a checkbox group?

    Any additional info would be appreciated!

    Have a nice day

    Plugin Author Alex Chernov

    (@alexusblack)

    Hi nateleepope,

    I just tried and successfully updated a product image using the plugin. I used “File Upload” Gravity Forms field with various png and jpg images.

    Can you please share some more details about your setup so I can tell you want might not be working at your end.

    Have a nice day

    Thread Starter nateleepope

    (@nateleepope)

    Alex,

    We are using JetEngine to create a custom meta box with attached meta fields for the options under woocommerce products. They can choose using checkboxes a list of colors as well as change the featured image and upload new images to the gallery. We are have issues with both images and checkboxes. All the fields pull in the information from the products correctly except for images. When you add new information and click submit the checkboxes do not update, the featured image uploads a black photo, and the gallery images do not upload at all.

    I can send you admin privileges to the website as well links to all relevant pages and forms if you want to email me directly. You can email me at [email protected].

    Thank you for your support!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Image field posts a blank image’ is closed to new replies.