• Hello!

    All of the Image Galleries (with the exception of my main slideshow) on my website are gone (there is an ‘inserted’ gallery in each post, but its empty if you click on it). All 20 or so projects, each with 20 or more photos. Would take forever to redo. I tried to restore to an earlier date, but it does not bring anything back. I also checked to ensure that my web host did not delete the files, and they are in fact there. So for whatever reason, the files and all captions are completely gone. Pleease help. the website is https://www.methoddesign.com

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  • Did you just upgrade to 3.1.3? There is a known conflict with a very small number of plug-ins that can can cause this to happen.

    If you did upgrade to 3.1.3, you can try installing the Hotfix plug-in to see if that fixes it:

    https://www.ads-software.com/extend/plugins/hotfix/

    Thread Starter dacomo

    (@dacomo)

    Hi!

    No we aren’t 3.13 and probably won’t update because it will mess with the theme we’ve adopted on the website and the small changes we made to the code.

    The big thing that we’ve realized is that in our upload folder all of our images are there, named properly and everything. It’s like the Gallery plugin crapped out. And of course our biggest concern is the time it will take to re-upload everything including the image caption, which will take FOREVER!

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