Image Hover Flipbox is not displaying all of a sudden

Hi @officialvishalsingh

Thank You very much for contacting us and hope you doing well.

Kindly install my image hover plugins and after checking your website we can figure out the actual bugs.

Now it’s only tet and unable to find any information from your website about our shortcode.

@biplob018 the plugin is installed already. Please check again. You will find shortcodes embedded on the homepage itself. There are 4 Flipbox elements being used using the shortcodes. Let me know if you’re still not able to find them.

Hi @officialvishalsingh, please activate our plugin. We’ve checked multiple times. If you have installed it, kindly clear your cache. We haven’t noticed any difference on your sites yet.

Hi @biplob018, I checked once again and see that the Image Hover plugin is installed and active on my website but you’re saying you don’t see it active. Could this be the problem why I don’t see the flipboxes being rendered ? Can we setup a quick call to align on this issue when you’re available ? A help would be greatly appreciated since I use this website for my portfolio and stuff.

Hi @officialvishalsingh

[iheu_ultimate_oxi id=”2″] means our plugins are inactive or there have static cache into your site.

you can sontact via oxilab.org for more information .

Hi @biplob018, I checked again, deactivated, deleted and re-installed your plugin followed by reactivating it but still the shortcode displays like a string instead of rendering the flipbox.

I checked and there is no static cache as well. Can you tell me how to clear any static cache of my website ? Also, there is no resource on oxilab.org to solve this issue.

This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

Cheers!

Hi @biplob018, I didn’t receive any response from you for my query of how to clear any static cache of my website to check the loading of your plugin. Also, there is no resource on oxilab.org to solve any of these issues. Then you abruptly closed the issue as well.

Please let me know if you’re able to provide any satisfactory resolution to my issue with your plugin or else I would delete it and start using some other solution which has a better service even if the product isn’t that great but does the job.

Hi @biplob018, I did some extensive research today and found out that this is a bug in WordPress 6.2 and later versions which doesn’t render the shortcodes and instead just displays the shortcode string on the page. I followed the thread and found a workaround for the issue till WordPress fixes this annoying bug. You can ignore my last reply before this since I’m not able to delete it.