Image is not showing on the email

Viewing 1 replies (of 1 total)
  • Plugin Support Md. Ashikur Rahman

    (@ashiik)

    Hello @theblueli,

    We apologize for the delayed response.

    The URL https://ci3.googleusercontent.com/meips/... is a proxy URL used by Gmail to cache and serve images. If the original image URL (https://mysite.com/wp-content/uploads/...) is not accessible, Gmail’s proxy cannot fetch it.

    Please check the following:

    1. Verify if the image URL is accessible directly by visiting it in your browser.
    2. Ensure there are no issues with the file’s permissions. The image file should be publicly accessible (e.g., 644 permissions).

    If the issue persists, you can also contact our support. Our team will look into this further for you.

    Thank you!

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.