Image links and display issues
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Ticket 4285 was submitted as a support ticket on 14.10.22 detailing issues with image links not working and gallery display issues. This was submitted with a high priority. Other than your automated message saying you received the ticket there has been no action. We have the Pro version – what do we need to do to get assistance?
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Are you able to access https://www.robogallery.co/clients/index.php?option=com_sharedcrm&controller=ticket&task=show_form_ticket&Itemid=8 I was able to upload a very detailed pdf describing the issues. I have put a ticket in https://app.upzilla.com but I was limited to only 1000 characters and could not provide an attachment so I have to reduce the information that I could provide.
Why the change in the support area? https://www.ads-software.com/support/topic/for-pro-users-or-any-pro-paid-questions/ has a link to https://www.robogallery.co/clients/index.php?option=com_sharedcrm&controller=ticket&task=show_form_ticket&Itemid=8 You need to service that area or update this forum with the correct url to the ticket area.
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