• Hellow Forum,

    I updated WordPress to 4.2.3 and after the update the media is not uploading in all our pages.

    Here is my website https://mendozaco.com/ and here is a link of the media that it is not uploading. https://mendozaco.com/?attachment_id=975

    The media show our telephone numbers and since the update our calls have drop. Our web developer have not responded to our call.

    You anyone please help me.

    Thanks in advance.

Viewing 15 replies - 1 through 15 (of 20 total)
  • Hi,
    I’m fairly certain the update to 4.2.3 included some editor enhancements and code changes. It’s likely you have a plugin or theme option that is not updated.

    1) Make sure your theme and all plugins are updated.
    2) Try manually clearing your browser cache.

    If that still does not work; you’ll want to deactivate ALL plugins, switch to the default 2015 theme, and manually clear your browser cache again.

    At this point; it should work properly.

    Reactivate your theme; and check if it is still working properly. If yes, continue. If not, it’s your theme.

    Begin reactivating plugins, a few at a time. Go back to see if the media is working. If it is; it’s not one of those plugins. Continue activating plugins; checking to see which one breaks the media upload.

    I’m having this same problem, but am loathe to update the theme since we made substantial customizations to it.

    Same issue as Mendozaco. I’ve deactivated all plug ins, changed themes, erased cached content and nothing works. Any help, please?

    Exactly the same here. Josh’s suggestion seems to be too complicated. And it does not seem to work!

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Let’s wait for @mendozaco to reply. If Josh’s advice hadn’t worked then we can recommend something else.

    check the uploads and inner folder permissions.

    hii @mendozaco:
    I have get solution your path is not right.
    Remove /app/ form image url.

    ————————————-

    When u have add on media there have upload fails so there have Maximum upload file size increase.

    Add this code on .htaccess

    php_value post_max_size           10M
    php_value upload_max_filesize     40M
    php_value memory_limit            500M

    After add on media i have add this image as thumbnails thats not work but use full image this was working nice.

    Please try after upload full image path.

    what should the folder permissions be set to? Mine all are 755

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Please create your own threads to discuss your own issues.

    Has there been any fix to this? I have done what Josh suggested and I still can not upload media to my posts/pages/portfolio and when I try and use text to edit my post it does not save the code, nor is the tool bar with short-codes there. I am totally at a loss and my site is suffering. What do I do?
    https://www.kimsteward.com

    It still does not work. Finally after many, many, many uploadings – it did upload. It is like winning in the lottery. What should have taken 1/2 min has now taken me 2 hours.
    Perhaps we could download an earlier version?

    I had to re-install my theme and clear everything out in order for it to work. What a headache.

    I wrote a detailed tutorial on How to Troubleshoot a Blank WordPress Editor.

    The same steps are applicable in this situation (media uploading not working).

    I’m having this same problem, but am loathe to update the theme since we made substantial customizations to it.

    Then this might be exactly what is causing the issue. As WordPress continues to evolve; changes are constantly being made to core code. If the theme is running on “old” core code; then issues can (and often do) arise. It is strongly recommended to create a child theme if special customizations need to be made.

    Thread Starter Mendozaco

    (@mendozaco)

    Hello Josh (WP Edit),

    I tried both options and updated the plugins and the themes, but no chance occurred. In my case I had to purchase an updated version for my theme and nothing improved after the update.

    Could there be other items I should be looking at?

    Thanks in advance for your help and thanks to the forum.

    Alex.

    Hi Alex,

    Well, I’m sorry to hear about your continued circumstance. I know how frustrating it can be, sometimes.

    What happens if you deactivate ALL plugins; switch to the default 2015 WordPress theme; and manually clear your browser cache?

    Does the image upload work properly at that point?

Viewing 15 replies - 1 through 15 (of 20 total)
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