• Just opening this up again. The site uses webp images and we have this working with many other sites. For some reason this particular one the images dont carry over. We have all the correct settings on…

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Koen Reus

    (@koen12344)

    Hi @vonkdigital,

    Are the images set as the Featured Image for the articles? When I open one of the articles the image appears after the first paragraph, making me think it was added to the content of the post, instead of as the posts’ featured image.

    The “Fetch image from post content” setting should be able to pick it up, but only if it was uploaded to that specific post. It will not work if it was manually uploaded to the WP media library, or has been used in another article before.

    ~ Koen

    Thread Starter vonkdigital

    (@vonkdigital)

    We have the image set as the featured image and we also add it to the page. Strange since we do this for many sites but this particular one it will not work.

    Plugin Contributor Koen Reus

    (@koen12344)

    Strange indeed! If the post simply goes through without any image, then the plugin is not seeing there is a featured image attached to the parent WP post for some reason. If there would be something wrong with the image, the plugin will not actually publish the post, but show an error.

    What happens if you edit the auto-posted Google post within the plugin and manually attach an image to it? Does that go through? (https://i.imgur.com/dAb0LMK.png)

    ~ Koen

    Thread Starter vonkdigital

    (@vonkdigital)

    It does not add the image to a post on google that is already there.

    Thread Starter vonkdigital

    (@vonkdigital)

    It used to work, it just stopped for this site one day

    Plugin Contributor Koen Reus

    (@koen12344)

    I’m kind of at a loss here, could you share a screenshot of your auto-post template (Post to GMB > Settings > Auto-post settings, including the “Advanced Post Settings”?

    Plugin Contributor Koen Reus

    (@koen12344)

    Hi @vonkdigital, can you maybe send me a direct message through the “Contact Us” page within the plugin? I think this might be resolved quicker with a more direct line of communication!

    ~ Koen

Viewing 7 replies - 1 through 7 (of 7 total)
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