• Resolved mediatek01

    (@mediatek01)


    Hi,

    I just purchased your premium product because I already had an image/post that I created using your free version but now I needed it to be responsive. I installed the premium version as per your instructions, modified the existing image/post that I created with your free version by setting the responsive drop-down to “Yes” and saved it. When I went to view it, it was not responsive. Am I doing something wrong?

    Thanks,
    Angelo

    https://www.ads-software.com/plugins/zedity/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Zedity

    (@zuyoy)

    Hi Angelo,
    The steps you describe seem to be correct: if your theme/layout is responsive then the image will scale accordingly. Can you please provide a link to the page so we can take a look at it?
    Since you’re a Premium user, you can also contact our Customer Service for prompt assistance.

    Thank you,
    Regards

    Thread Starter mediatek01

    (@mediatek01)

    Hi.

    Thanks for the quick response.

    Here is a link to the page:
    https://www.mediatekconsultingservices.com/AFA/animal-ally/

    There are two versions of the image – one is a post with an actual image (the one on the top of the page – after the slider) and the other is a post made up of images and text boxes (the one on the bottom of the page). They were both generated by Zedity. They were both set to be responsive. I was expecting that as the browser window changed in size that the images would be responsive and they were not. Please let me know what I need to do to make them responsive.

    Thanks,
    Angelo

    Plugin Author Zedity

    (@zuyoy)

    Hi Angelo,

    You’re welcome. Looking at the link you provided we could figure out that in the style.css file of your theme, there’s the following CSS rule:

    .app-page-widget-wrapper {
    width: 1028px;
    margin: 0 auto;
    }

    That fixed width is the reason why the responsiveness doesn’t take place.
    One thing you can do (in alternative to using another theme of course) is to try to change that width: 1028px into max-width: 1028px

    Please let us know how it goes.
    Thanks

    Thread Starter mediatek01

    (@mediatek01)

    That worked.

    Thanks for the great support.

    Angelo

    Plugin Author Zedity

    (@zuyoy)

    You’re welcome, Angelo.
    Thanks for confirming that it worked.
    [ Signature moderated. ]

Viewing 5 replies - 1 through 5 (of 5 total)
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