• Resolved wekwekbamby

    (@wekwekbamby)


    Dear Etruel

    I have a problem with certain thumbnail images not showing
    even though I set cached on.
    website: https://www.fooxee.com

    Also, what basic premium license would you recommend for my site?

    Thank you

    Best regards
    Chin Wei

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author etruel

    (@etruel)

    Hi wekwekbamby,
    Please create a support Ticket in the website and attach the Debug File from the plugin in the ticket (not by email).
    You can find it and download from your WordPress admin-> WPeMatico-> Settings, Debug Info Tab

    And thanks for your interest.

    I believe that the better options are the bundled packages: WPeMatico PRO or WPeMatico The Perfect Package

    PRO contains full and professional addons with a good discount. The perfect package has a bigger discount but contains all the addons, that’s why you need more money, but you win a lot more.

    cheers
    etruel

    Thread Starter wekwekbamby

    (@wekwekbamby)

    Dear etruel

    I’ve already submitted a ticket at your website.
    For my problem of certain feed not showing image thumbnail,
    If I purchase WPeMatico The Perfect Package, will you go to my website
    to solve the issue?

    Thank you

    Plugin Author etruel

    (@etruel)

    Hi, wekwekbamby
    About the ticket in the website, I’m just starting the week and I’ll begin to answer the tickets.

    About your question of purchasing Perfect Package and solving the issue, yes, of course because the package includes a premium support ticket.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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