Image Not Showing Feedburner

Hi there,

I see the plugin is adding an image to your RSS feed… and I also see another image in the body at the top, so technically, you may not need the plugin if those images are showing ok.

I also see images in Feedly:
https://feedly.com/i/discover/sources/search/https%3A%2F%2Fwww.melissassouthernstylekitchen.com%2F

However for Feedburner, they do cache the feed, so it may be that the cache needs to be flushed out.

Try these steps to clear the Feedburner cache:

1. Login to your Feedburner account
2. Across the top tabs, click on Troubleshootize
3. Click “Resync Now” near the end of the page

Resync now should completely clear the cached version and refreshes its content from your raw feed, including new image code that has been added.

However, yesterday’s post should have also pulled in images, so it may be that Feedburner is not liking the responsive images, or the duplicate images are causing issues, or some other unknown issue, the resync may show Feedburner error messages that might help troubleshoot further.

Let me know if that helps or shows additional messages we can use to dig deeper?

Rob

Thanks Rob. I just re-synced on FeedBurner and it returned no errors.

Should we wait and see what happens the next time an email goes out?

We also purchased the premium version of the plugin this morning, will that maybe help?

Hmm, you should see the images when viewing the feed in Feedburner:

https://feeds.feedburner.com/melissassouthernstylekitchen

I would try resolving the duplicate image issue, try the Premium “Use first body image” option, as well as the “Disable Responsive Images” option, see if those two things help… check those options and then clear any site or server caches, and then resync Feedburner again, and let me know?

Please use the plugin’s Contact page to submit a Premium version ticket, we can move this thread off the free .org forums.

Thanks,
Rob

Ok that didn’t do it but I sent an email through support. Thanks so much