Image Optimization problem

please make sure in QC -> domain -> setting ->server IP has updated to your new Vultr IP ?

Yes, I have updated it.

please try :

1. provide the report number , you can get it from toolbox -> report -> click “send to LiteSpeed”

2. click “clean up unfinished data” and send again

Hi, Sent

Report number: UTREIAZX

Report date: 07/10/2021 23:49:23

Hi

did you click “clean up unfinished data” and re-send image optm again ?

After clean up

Report number: BVAPDNNM

Report date: 07/10/2021 23:55:52

please try

1. whitelist all our IPs https://quic.cloud/ips

2. refresh the domain key

3. clean up and send it again

please let me know when you have done them

hi,

I don’t know how to set a whitelist for the vps
2. done
3. “clean up unfinished data” is disabled now, sent:

Report number: XTERUGZD

Report date: 07/11/2021 00:08:16

this is weird, I can’t even find any log on image server about your request.

please create a ticket by mail to support at litespeedtech.com

we will investigate further

Hey,

Found msg in quick.cloud message:

Failed to notify WP to pick up optimized images
Unable to notify WordPress to pick up images from node 163.182.174.161. Check QUIC.cloud IPs are whitelisted at the firewall.

Tried to add 163.182.174.161 to Vultr’s firewall group rule, so what’s the Protocol & Port?

https://imgur.com/a/pZanthl

emmmm, I am not exactly familiar with Vultr

but please try , TCP , port 443