Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hey Mike,

    Would it be possible to provide your ‘System Info’ from the plugin (WordPress Dashboard > Instagram Feed > Settings > Support) so that I can see which settings you have applied? Could you also copy and paste the exact shortcode that you’re using so that I can set up a replica feed on a test site to see if I can replicate the problem.

    If you’d prefer not to post this information here then you can also contact me directly using the Support form on our website. Just include a reference to this thread so that I know what it pertains to.

    Many thanks, and I hope you’re having a good day.

    John

    Thread Starter mikefbm

    (@mikefbm)

    Hi John,

    I sent you a direct message through the support form.

    Thanks

    Plugin Author smashballoon

    (@smashballoon)

    Thanks Mike, I received the message and will respond to it directly rather than posting on here.

    John

Viewing 3 replies - 1 through 3 (of 3 total)
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