Image Problem in Media Library with filename “300×250”

  • Good evening to all,

    When uploading an image that contains “300×250” in the file name in Edge and Chrome, it is noticed that the thumbnail does not appear in the Media Library.

    https://pasteboard.co/DaiVVKzBzuv4.png

    I have tested it on over 8 wordpress installations hosted on different servers.

    Does anyone know why this is happening or how it can be resolved?

    Thanks

Viewing 1 replies (of 1 total)

  • Hey @webdevibs – Here are some Possible Reasons and Solutions i can think of:

    1. Filename Parsing Conflict: WordPress uses a format like “image-300×250.jpg” to store resized images. Including dimensions in the filename might confuse the parsing logic.

      Solution:
      • Rename the Files: Before uploading, rename your files to exclude the dimensions. For example, change “image-300×250.jpg” to “image-300×250-dimensions.jpg” or “image-size300x250.jpg”.
      • Bulk Renaming Tools: Use tools like Bulk Rename Utility or command-line scripts to rename files in bulk if you have many images.
    2. Theme or Plugin Conflict: Some themes or plugins might have scripts that affect how images are processed and displayed in the Media Library.

      Solution:
      • Disable Plugins: Temporarily disable all plugins and see if the issue persists. If the thumbnails appear, re-enable the plugins one by one to identify the conflicting one.
      • Switch Theme: Temporarily switch to a default WordPress theme (like Twenty Twenty-Three) to see if the issue is related to your theme.
    3. Cache Issues: Browser or server caching might be preventing the thumbnails from displaying correctly.

      Solution:
      • Clear Browser Cache: Clear the cache in Edge and Chrome.
      • Clear Server Cache: If you’re using a caching plugin or server-side caching, clear those caches as well.
    4. Media Library Regeneration: Regenerate the thumbnails to ensure all images have the correct sizes and thumbnails.

      Solution:
      • Regenerate Thumbnails Plugin: Install and run the Regenerate Thumbnails plugin.
        1. Go to Plugins > Add New.
        2. Search for Regenerate Thumbnails.
        3. Install and activate the plugin.
        4. Go to Tools > Regenerate Thumbnails and run the process.

    Steps to Rename and Upload Without Conflicts:

    1. Rename Locally:
      • On your computer, rename the file from “image-300×250.jpg” to “image-300×250-dimensions.jpg”.
    2. Upload to WordPress:
      • Go to Media > Add New.
      • Upload the renamed file.
    3. Check Media Library:
      • Go to Media > Library.
      • Ensure the thumbnail appears correctly.

    Example of Renaming Using Bulk Rename Utility:

    1. Install Bulk Rename Utility (Windows):
    2. Rename Files:
      • Open the utility and navigate to your folder with images.
      • Use the Replace function to replace “300×250” with “300×250-dimensions”.
      • Click Rename.

    If Problems Persist:

    • Check File Permissions: Ensure your WordPress installation has the correct permissions to read and write image files.
    • Server Logs: Review server error logs for any clues about why images might not be processing correctly.

    If you’ve tried these solutions and the issue still persists, please share any error messages or additional details, and we can further investigate.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.