Image quality

Hello @lorcur,

Thanks for reaching out!

Could you please tell me if this happening with other post types as well or only with the images on events?

Additionally, for me to understand and learn more about your setup, could you provide the following version of the following?

1. PHP
2. WordPress
3. The Events Calendar
4. Theme and Version
5. Slider Revolution Version
   

Looking forward to helping you with this one.
Iris

Sure:

Php = 7.4.33

WordPress = 6.1.1

The events calendar = 6.0.9

Theme and version = Betheme – version: 26.7.2.1

Slider revolution = 6.6.10

Many thanks in advance

Hi @lorcur

Thank you for sharing that with me!

Could you please tell me if this happening with other post types as well or only with the images on events?

Checking out the page you shared I am not able to see the images there, only on single event pages. Have you made some changes to the page?

There could be a conflict on your end causing the issue here. It would be good to test for conflicts. Could you follow the following steps?

1. Deactivate all other plugins except for The Events Calendar Plugins.
2. Switching to the Default theme.

Please read the Testing for Conflicts Article before doing anything.?
To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

I would suggest reaching out to the Slider Revolution team as well to check if there are any settings affecting the image quality.

Best,
Iris

Hi i am in staging site and i deactivated all plugins and switched with a default theme (twenty twenty-one)…but unfortunately the result is the sam as you can see

Now i’m going to reach out the slider revolution support. I’ll tell you what they’ll say to me.

Many thanks.

Hi @lorcur

Our plugin is not in control of the template of the slider including what image size to use. It would indeed be better to contact their plugin team to check this out. We are using the default image upload.

You could also try these workarounds to improve the quality and avoid compressing your images:
1. Use png images
2. Add the following lines to your function.php file

add_filter('jpeg_quality', function($arg){return 100;});
add_filter( 'wp_editor_set_quality', function($arg){return 100;} );

As always, to be safe, we’d recommend testing on a staging site first.

I hope this helps!
Iris

Hi @lorcur

This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.