Image Regeneration issue
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Hello.
After last update (3.4.4, several previous versions was skipped) all product images, single product image and product thumbnail was automatically regenerated to approximately 100x100px instead of 1200x800px and 600×400 and now looks simply awful. I was trying to regenerate it several times with all plugins on, all plugins off, different php versions, with imagick and GD library, increasing/decreasing memory limits and many other changes, also was trying to regenerate it with “Regenerate Thumbnails” and “Force Regenerate Thumbnails” plugins, few times I’ve change products thumbnails sizes (1200x800px to 1100×700 for example) and then regenerate it again, just to try. All this manipulation was tested with Avada and good old Twenty Seventeen themes.
So the question is: who or what should be sacrificed to get the desired thumbnails size?)) Perhaps someone here has already met a similar problem?
Regards.
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Sorry, forget to mention some details:
site: https://www.slon.pics, currently turned to “maintenance mode” due to the problem
system report:### WordPress Environment ### Home URL: https://www.slon.pics Site URL: https://www.slon.pics WC Version: 3.4.4 Log Directory Writable: ? WP Version: 4.9.8 WP Multisite: – WP Memory Limit: 700 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.0.31 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 8 MB PHP Time Limit: 600 PHP Max Input Vars: 1000 cURL Version: 7.60.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 10.2.17-MariaDB Max Upload Size: 2 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 3.4.4 WC Database Prefix: wppm_ Total Database Size: 110.07MB Database Data Size: 76.52MB Database Index Size: 33.55MB wppm_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB wppm_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wppm_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB wppm_woocommerce_downloadable_product_permissions: Data: 0.01MB + Index: 0.03MB wppm_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB wppm_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.04MB wppm_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB wppm_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wppm_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wppm_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB wppm_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wppm_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wppm_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 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Hide errors from visitors: ? ### Active Plugins (30) ### WooComposer - Page Builder for WooCommerce: by NinjaTeam – 1.8.5 – Not tested with the active version of WooCommerce Ad Inserter Pro: by Ad Inserter Pro – 2.3.17 Advanced Database Cleaner: by Younes JFR. – 2.0.0 Ajax Search Pro: by Ernest Marcinko – 4.13.2 All In One SEO Pack: by Michael Torbert – 2.7.3 BJ Lazy Load: by Bj?rn Johansen Aron Tornberg angrycreative – 1.0.9 Code Snippets: by Shea Bunge – 2.11.0 Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.20 Contact Form 7: by Takayuki Miyoshi – 5.0.3 Cookie Notice: by dFactory – 1.2.44 Email Address Encoder: by Till Krüss – 1.0.7 Essential Grid: by ThemePunch – 2.2.5 Fusion Core: by ThemeFusion – 3.6.2 Woocommerce Badges Managment - by Gema75: by Gema75 – 4.0 – Not tested with the active version of WooCommerce WPBakery Page Builder: by Michael M - WPBakery.com – 5.5.2 Limit Login Attempts Reloaded: by wpchefgadget – 2.7.1 Massive Addons for WPBakery Page Builder: by MassivePixelCreation – 2.3.3 Post Auto Share: by makewebbetter – 1.0.2 Really Simple SSL pro: by Rogier Lankhorst – 2.0.16 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.0.5 ShortPixel Image Optimizer: by ShortPixel – 4.11.2 Simple Download Monitor: by Tips and Tricks HQ Ruhul Amin Josh Lobe – 3.6.7 Social Locker | BizPanda: by OnePress – 5.2.6 SVG Support: by Benbodhi – 2.3.15 Symbiostock Pro: by Symbiostock – 5.0.0 Symbiostock Lite: by Symbiostock – 3.4.0 WooCommerce Expand Tabs: by Diana Burduja – 1.8 WooCommerce: by Automattic – 3.4.4 WPS Hide Login: by WPServeur NicolasKulka tabrisrp – 1.4.3 Custom Product Tabs for WooCommerce: by YIKES Inc. – 1.6.4 – Not tested with the active version of WooCommerce ### Settings ### API Enabled: ? Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #10 - /shop/ Cart: ? Page not set Checkout: ? Page not set My account: ? Page not set Terms and conditions: #9 - /licensing/ ### Theme ### Name: Avada Version: 5.6.2 Author URL: https://themeforest.net/user/ThemeFusion Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada/woocommerce/checkout/thankyou.php Avada/woocommerce/loop/loop-start.php Avada/woocommerce/single-product/add-to-cart/variable.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php debug log while regenerating: with plugins on - [20-Aug-2018 21:44:38 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock- pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:38 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:38 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:38 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock- pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:38 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:38 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:41 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock- pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:41 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:41 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:41 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock- pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:41 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101 [20-Aug-2018 21:44:41 UTC] PHP Notice: Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101 etc... with plugins off - [20-Aug-2018 22:04:21 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class- wp-query.php on line 3738 [20-Aug-2018 22:04:21 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3740 [20-Aug-2018 22:05:00 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3736 [20-Aug-2018 22:05:00 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3738 [20- Aug-2018 22:05:00 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp- query.php on line 3740 [20-Aug-2018 22:05:00 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3736 [20-Aug-2018 22:05:00 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3738 [20-Aug-2018 22:05:00 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3740 [20- Aug-2018 22:05:05 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp- query.php on line 3736 [20-Aug-2018 22:05:05 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3738 [20-Aug-2018 22:05:05 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3740 [20-Aug-2018 22:05:05 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3736 [20- Aug-2018 22:05:05 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp- query.php on line 3738 [20-Aug-2018 22:05:05 UTC] PHP Notice: Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3740
- This reply was modified 6 years, 3 months ago by Steven Stern (sterndata).
- This reply was modified 6 years, 3 months ago by Steven Stern (sterndata).
Hi there,
With one of the latest updates, the thumbnail size can be set in Appearance >> Cutomize >> WooCommerce >> Product Images:
https://docs.woocommerce.com/document/fixing-blurry-product-images/
This option will only show up if the theme doesn’t define the image sizes.
If your theme does define the image size – you can use this
Custom Image Sizes
plugin to override those.This article can also be helpful.
Hi, thanks for your reply.
“Appearance >> Cutomize >> WooCommerce” – yes, that’s the way I was trying to change image sizes, but it seems that in my case not everything is that easy and this method does not work. At the moment I revert back to version 3.0.7 and everything looks great gain. Currently I’m moving to a new hosting so I’ll try this plugin a bit later.
Regards.
Hi @kirillm,
Looks like this issue is likely caused by the active theme due to the template override applied to the single product pages (
Avada/woocommerce/single-product/
). To confirm this, switch back to a default theme like Twenty Seventeen and disable all plugins except for WooCommerce to see if this resolves the issue. If so, then re-enable each one at a time until you find the one that’s causing the conflict.You can also contact the theme author for more support here: https://theme-fusion.com/support/
Hi John,
I was already tried this before posting here, exactly as you suggest – no result, unfortunately.- This reply was modified 6 years, 2 months ago by kirillm.
Hi @kirillm
It could be server cache causing this to not work but images are managed by the active theme rather than WooCommerce itself. That said, try Twenty Seventeen with only WooCommerce active on a staging site or fresh install. Your host can help with that process if necessary.
- The topic ‘Image Regeneration issue’ is closed to new replies.