• Resolved kirillm

    (@kirillm)


    Hello.

    After last update (3.4.4, several previous versions was skipped) all product images, single product image and product thumbnail was automatically regenerated to approximately 100x100px instead of 1200x800px and 600×400 and now looks simply awful. I was trying to regenerate it several times with all plugins on, all plugins off, different php versions, with imagick and GD library, increasing/decreasing memory limits and many other changes, also was trying to regenerate it with “Regenerate Thumbnails” and “Force Regenerate Thumbnails” plugins, few times I’ve change products thumbnails sizes (1200x800px to 1100×700 for example) and then regenerate it again, just to try. All this manipulation was tested with Avada and good old Twenty Seventeen themes.

    So the question is: who or what should be sacrificed to get the desired thumbnails size?)) Perhaps someone here has already met a similar problem?

    Regards.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter kirillm

    (@kirillm)

    Sorry, forget to mention some details:

    site: https://www.slon.pics, currently turned to “maintenance mode” due to the problem
    system report:

    ### WordPress Environment ###
    
    Home URL: https://www.slon.pics
    Site URL: https://www.slon.pics
    WC Version: 3.4.4
    Log Directory Writable: ?
    WP Version: 4.9.8
    WP Multisite: –
    WP Memory Limit: 700 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.31 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP 
    
    version
    PHP Post Max Size: 8 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.60.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 10.2.17-MariaDB
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.4.4
    WC Database Prefix: wppm_
    Total Database Size: 110.07MB
    Database Data Size: 76.52MB
    Database Index Size: 33.55MB
    wppm_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB
    wppm_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    wppm_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB
    wppm_woocommerce_downloadable_product_permissions: Data: 0.01MB + Index: 0.03MB
    wppm_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB
    wppm_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.04MB
    wppm_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
    wppm_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wppm_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wppm_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wppm_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wppm_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wppm_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wppm_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wppm_adback_end_point: Data: 0.00MB + Index: 0.00MB
    wppm_adback_full_tag: Data: 0.19MB + Index: 0.00MB
    wppm_ahm_download_stats: Data: 0.00MB + Index: 0.00MB
    wppm_ahm_emails: Data: 0.00MB + Index: 0.00MB
    wppm_aiowps_events: Data: 0.00MB + Index: 0.00MB
    wppm_aiowps_failed_logins: Data: 0.00MB + Index: 0.00MB
    wppm_aiowps_global_meta: Data: 8.71MB + Index: 0.00MB
    wppm_aiowps_login_activity: Data: 0.00MB + Index: 0.00MB
    wppm_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB
    wppm_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB
    wppm_ai_statistics: Data: 0.01MB + Index: 0.01MB
    wppm_ajaxsearchpro: Data: 0.02MB + Index: 0.00MB
    wppm_ajaxsearchpro_priorities: Data: 0.00MB + Index: 0.00MB
    wppm_ajaxsearchpro_statistics: Data: 0.00MB + Index: 0.00MB
    wppm_asp_index: Data: 3.06MB + Index: 2.06MB
    wppm_asp_synonyms: Data: 0.00MB + Index: 0.00MB
    wppm_aws_index: Data: 4.07MB + Index: 0.00MB
    wppm_cart_empty_tempate_page: Data: 0.00MB + Index: 0.00MB
    wppm_cart_tempate_page: Data: 0.00MB + Index: 0.00MB
    wppm_category_tempate_page: Data: 0.01MB + Index: 0.00MB
    wppm_cf_forms: Data: 0.00MB + Index: 0.00MB
    wppm_cf_form_entries: Data: 0.00MB + Index: 0.01MB
    wppm_cf_form_entry_meta: Data: 0.00MB + Index: 0.00MB
    wppm_cf_form_entry_values: Data: 0.00MB + Index: 0.01MB
    wppm_cf_tracking: Data: 0.00MB + Index: 0.00MB
    wppm_cf_tracking_meta: Data: 0.00MB + Index: 0.00MB
    wppm_checkout_tempate_page: Data: 0.00MB + Index: 0.00MB
    wppm_commentmeta: Data: 0.00MB + Index: 0.01MB
    wppm_comments: Data: 0.05MB + Index: 0.03MB
    wppm_create_map: Data: 0.00MB + Index: 0.00MB
    wppm_duplicator_packages: Data: 0.00MB + Index: 0.00MB
    wppm_edd_customermeta: Data: 0.00MB + Index: 0.00MB
    wppm_edd_customers: Data: 0.00MB + Index: 0.00MB
    wppm_eg_grids: Data: 0.05MB + Index: 0.01MB
    wppm_eg_item_elements: Data: 0.00MB + Index: 0.00MB
    wppm_eg_item_skins: Data: 0.60MB + Index: 0.01MB
    wppm_eg_navigation_skins: Data: 0.03MB + Index: 0.01MB
    wppm_ewwwio_images: Data: 3.64MB + Index: 1.21MB
    wppm_group_map: Data: 0.00MB + Index: 0.00MB
    wppm_layerslider: Data: 0.00MB + Index: 0.00MB
    wppm_layerslider_revisions: Data: 0.00MB + Index: 0.00MB
    wppm_links: Data: 0.00MB + Index: 0.00MB
    wppm_map_locations: Data: 0.00MB + Index: 0.00MB
    wppm_myaccount_not_login_tempate_page: Data: 0.00MB + Index: 0.00MB
    wppm_myaccount_tempate_page: Data: 0.00MB + Index: 0.00MB
    wppm_opanda_leads: Data: 0.00MB + Index: 0.00MB
    wppm_opanda_leads_fields: Data: 0.00MB + Index: 0.00MB
    wppm_opanda_stats_v2: Data: 0.01MB + Index: 0.02MB
    wppm_options: Data: 4.93MB + Index: 0.14MB
    wppm_order_received_tempate_page: Data: 0.00MB + Index: 0.00MB
    wppm_postmeta: Data: 30.87MB + Index: 22.76MB
    wppm_posts: Data: 2.52MB + Index: 0.77MB
    wppm_product_tempate_page: Data: 0.04MB + Index: 0.00MB
    wppm_pro_ad_system_stats: Data: 0.00MB + Index: 0.00MB
    wppm_psp_link_builder: Data: 0.00MB + Index: 0.00MB
    wppm_psp_link_redirect: Data: 0.00MB + Index: 0.00MB
    wppm_psp_monitor_404: Data: 0.00MB + Index: 0.00MB
    wppm_psp_post_planner_cron: Data: 0.00MB + Index: 0.00MB
    wppm_psp_serp_reporter: Data: 0.00MB + Index: 0.00MB
    wppm_psp_serp_reporter2rank: Data: 0.00MB + Index: 0.00MB
    wppm_psp_web_directories: Data: 0.00MB + Index: 0.00MB
    wppm_revslider_css: Data: 0.09MB + Index: 0.00MB
    wppm_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
    wppm_revslider_navigations: Data: 0.00MB + Index: 0.00MB
    wppm_revslider_sliders: Data: 0.02MB + Index: 0.00MB
    wppm_revslider_slides: Data: 0.05MB + Index: 0.00MB
    wppm_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
    wppm_sdm_downloads: Data: 3.81MB + Index: 0.21MB
    wppm_sim_wp_maps: Data: 0.31MB + Index: 0.00MB
    wppm_sim_wp_maps_data: Data: 0.02MB + Index: 0.00MB
    wppm_sim_wp_setting: Data: 0.02MB + Index: 0.00MB
    wppm_snippets: Data: 0.00MB + Index: 0.00MB
    wppm_spbc_auth_logs: Data: 0.00MB + Index: 0.00MB
    wppm_spbc_firewall_data: Data: 0.21MB + Index: 0.25MB
    wppm_spbc_firewall_logs: Data: 0.00MB + Index: 0.00MB
    wppm_spbc_scan_links_logs: Data: 0.00MB + Index: 0.00MB
    wppm_spbc_scan_results: Data: 0.51MB + Index: 0.13MB
    wppm_statistics_exclusions: Data: 0.00MB + Index: 0.00MB
    wppm_statistics_historical: Data: 0.00MB + Index: 0.00MB
    wppm_statistics_pages: Data: 0.38MB + Index: 0.67MB
    wppm_statistics_search: Data: 0.01MB + Index: 0.01MB
    wppm_statistics_useronline: Data: 0.00MB + Index: 0.00MB
    wppm_statistics_visit: Data: 0.00MB + Index: 0.00MB
    wppm_statistics_visitor: Data: 1.07MB + Index: 0.71MB
    wppm_termmeta: Data: 0.35MB + Index: 0.21MB
    wppm_terms: Data: 0.21MB + Index: 0.33MB
    wppm_term_relationships: Data: 1.49MB + Index: 2.67MB
    wppm_term_taxonomy: Data: 0.26MB + Index: 0.25MB
    wppm_toolset_post_guid_id: Data: 0.00MB + Index: 0.00MB
    wppm_usermeta: Data: 0.01MB + Index: 0.01MB
    wppm_users: Data: 0.00MB + Index: 0.01MB
    wppm_wc_download_log: Data: 0.00MB + Index: 0.00MB
    wppm_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    wppm_wfBadLeechers: Data: 0.00MB + Index: 0.00MB
    wppm_wfBlockedCommentLog: Data: 0.00MB + Index: 0.00MB
    wppm_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB
    wppm_wfBlocks: Data: 0.00MB + Index: 0.00MB
    wppm_wfBlocks7: Data: 0.00MB + Index: 0.00MB
    wppm_wfBlocksAdv: Data: 0.00MB + Index: 0.00MB
    wppm_wfConfig: Data: 0.90MB + Index: 0.01MB
    wppm_wfCrawlers: Data: 0.01MB + Index: 0.00MB
    wppm_wfFileChanges: Data: 0.00MB + Index: 0.00MB
    wppm_wfFileMods: Data: 1.52MB + Index: 0.23MB
    wppm_wfHits: Data: 0.01MB + Index: 0.00MB
    wppm_wfHoover: Data: 0.00MB + Index: 0.00MB
    wppm_wfIssues: Data: 0.00MB + Index: 0.00MB
    wppm_wfKnownFileList: Data: 6.18MB + Index: 0.63MB
    wppm_wfLeechers: Data: 0.00MB + Index: 0.00MB
    wppm_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB
    wppm_wfLockedOut: Data: 0.00MB + Index: 0.00MB
    wppm_wfLocs: Data: 0.00MB + Index: 0.00MB
    wppm_wfLogins: Data: 0.09MB + Index: 0.02MB
    wppm_wfNet404s: Data: 0.00MB + Index: 0.00MB
    wppm_wfNotifications: Data: 0.05MB + Index: 0.01MB
    wppm_wfPendingIssues: Data: 0.00MB + Index: 0.01MB
    wppm_wfReverseCache: Data: 0.00MB + Index: 0.00MB
    wppm_wfScanners: Data: 0.00MB + Index: 0.00MB
    wppm_wfSNIPCache: Data: 0.00MB + Index: 0.00MB
    wppm_wfStatus: Data: 0.06MB + Index: 0.03MB
    wppm_wfThrottleLog: Data: 0.00MB + Index: 0.00MB
    wppm_wfVulnScanners: Data: 0.00MB + Index: 0.00MB
    wppm_woocommerce_termmeta: Data: 0.00MB + Index: 0.00MB
    wppm_woof_query_cache: Data: 0.00MB + Index: 0.00MB
    wppm_woo_sr_cart_items: Data: 0.00MB + Index: 0.00MB
    wppm_woo_sr_orders: Data: 0.00MB + Index: 0.00MB
    wppm_woo_sr_order_items: Data: 0.00MB + Index: 0.00MB
    wppm_wpc_comments_subscription: Data: 0.00MB + Index: 0.00MB
    wppm_wpc_phrases: Data: 0.00MB + Index: 0.00MB
    wppm_wpc_users_voted: Data: 0.00MB + Index: 0.00MB
    wppm_wpmcleaner: Data: 0.00MB + Index: 0.00MB
    wppm_wpproads_user_stats: Data: 0.00MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    advanced_ads: 1
    advertisers: 1
    attachment: 2069
    epx_page_wooco: 1
    gema75_wc_badge: 15
    infuse_block: 1
    mc4wp-form: 1
    mpc_content_preset: 12
    mts_notification_bar: 1
    nav_menu_item: 9
    opanda-item: 3
    page: 29
    post: 2
    product: 1785
    product_variation: 1265
    revision: 1
    sdm_downloads: 1780
    tm_global_cp: 1
    uber-grid: 1
    wccaf: 1
    wccpf: 1
    wck-meta-box: 1
    wp-types-group: 3
    wpb_wtm_tab: 1
    wpcf7_contact_form: 1
    ywcm_message: 1
    ywtm_tab: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (30) ###
    
    WooComposer - Page Builder for WooCommerce: by NinjaTeam – 1.8.5 – Not tested with the active version of WooCommerce
    Ad Inserter Pro: by Ad Inserter Pro – 2.3.17
    Advanced Database Cleaner: by Younes JFR. – 2.0.0
    Ajax Search Pro: by Ernest Marcinko – 4.13.2
    All In One SEO Pack: by Michael Torbert – 2.7.3
    BJ Lazy Load: by Bj?rn Johansen
    Aron Tornberg
    angrycreative – 1.0.9
    
    Code Snippets: by Shea Bunge – 2.11.0
    Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.20
    Contact Form 7: by Takayuki Miyoshi – 5.0.3
    Cookie Notice: by dFactory – 1.2.44
    Email Address Encoder: by Till Krüss – 1.0.7
    Essential Grid: by ThemePunch – 2.2.5
    Fusion Core: by ThemeFusion – 3.6.2
    Woocommerce Badges Managment - by Gema75: by Gema75 – 4.0 – Not tested with the active version of WooCommerce
    WPBakery Page Builder: by Michael M - WPBakery.com – 5.5.2
    Limit Login Attempts Reloaded: by wpchefgadget – 2.7.1
    Massive Addons for WPBakery Page Builder: by MassivePixelCreation – 2.3.3
    Post Auto Share: by makewebbetter  – 1.0.2
    Really Simple SSL pro: by Rogier Lankhorst – 2.0.16
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.0.5
    
    ShortPixel Image Optimizer: by ShortPixel – 4.11.2
    Simple Download Monitor: by Tips and Tricks HQ
    Ruhul Amin
    Josh Lobe – 3.6.7
    
    Social Locker | BizPanda: by OnePress – 5.2.6
    SVG Support: by Benbodhi – 2.3.15
    Symbiostock Pro: by Symbiostock – 5.0.0
    Symbiostock Lite: by Symbiostock – 3.4.0
    WooCommerce Expand Tabs: by Diana Burduja – 1.8
    WooCommerce: by Automattic – 3.4.4
    WPS Hide Login: by WPServeur
    NicolasKulka
    tabrisrp – 1.4.3
    
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.6.4 – Not tested with the active version of WooCommerce
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #10 - /shop/
    Cart: ? Page not set
    Checkout: ? Page not set
    My account: ? Page not set
    Terms and conditions: #9 - /licensing/
    
    ### Theme ###
    
    Name: Avada
    Version: 5.6.2
    Author URL: https://themeforest.net/user/ThemeFusion
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child 
    
    theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    debug log while regenerating:
     
    with plugins on - 
    [20-Aug-2018 21:44:38 UTC] PHP Notice:  Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-
    
    pro/symbiostock-init.php on line 101
    [20-Aug-2018 21:44:38 UTC] PHP Notice:  Undefined index: crop in 
    
    /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101
    [20-Aug-2018 21:44:38 UTC] PHP 
    
    Notice:  Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 
    
    101
    [20-Aug-2018 21:44:38 UTC] PHP Notice:  Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-
    
    pro/symbiostock-init.php on line 101
    [20-Aug-2018 21:44:38 UTC] PHP Notice:  Undefined index: crop in 
    
    /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101
    [20-Aug-2018 21:44:38 UTC] PHP 
    
    Notice:  Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 
    
    101
    [20-Aug-2018 21:44:41 UTC] PHP Notice:  Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-
    
    pro/symbiostock-init.php on line 101
    [20-Aug-2018 21:44:41 UTC] PHP Notice:  Undefined index: crop in 
    
    /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101
    [20-Aug-2018 21:44:41 UTC] PHP 
    
    Notice:  Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 
    
    101
    [20-Aug-2018 21:44:41 UTC] PHP Notice:  Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-
    
    pro/symbiostock-init.php on line 101
    [20-Aug-2018 21:44:41 UTC] PHP Notice:  Undefined index: crop in 
    
    /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 101
    [20-Aug-2018 21:44:41 UTC] PHP 
    
    Notice:  Undefined index: crop in /home/slonstock/public_html/wp-content/plugins/symbiostock-pro/symbiostock-init.php on line 
    
    101 etc...
    
    with plugins off - 
    [20-Aug-2018 22:04:21 UTC] PHP Notice:  Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-
    
    wp-query.php on line 3738
    [20-Aug-2018 22:04:21 UTC] PHP Notice:  Trying to get property of non-object in 
    
    /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3740
    [20-Aug-2018 22:05:00 UTC] PHP Notice:  Trying to get 
    
    property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3736
    [20-Aug-2018 22:05:00 UTC] PHP 
    
    Notice:  Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3738
    [20-
    
    Aug-2018 22:05:00 UTC] PHP Notice:  Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-
    
    query.php on line 3740
    [20-Aug-2018 22:05:00 UTC] PHP Notice:  Trying to get property of non-object in 
    
    /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3736
    [20-Aug-2018 22:05:00 UTC] PHP Notice:  Trying to get 
    
    property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3738
    [20-Aug-2018 22:05:00 UTC] PHP 
    
    Notice:  Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3740
    [20-
    
    Aug-2018 22:05:05 UTC] PHP Notice:  Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-
    
    query.php on line 3736
    [20-Aug-2018 22:05:05 UTC] PHP Notice:  Trying to get property of non-object in 
    
    /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3738
    [20-Aug-2018 22:05:05 UTC] PHP Notice:  Trying to get 
    
    property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3740
    [20-Aug-2018 22:05:05 UTC] PHP 
    
    Notice:  Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3736
    [20-
    
    Aug-2018 22:05:05 UTC] PHP Notice:  Trying to get property of non-object in /home/slonstock/public_html/wp-includes/class-wp-
    
    query.php on line 3738
    [20-Aug-2018 22:05:05 UTC] PHP Notice:  Trying to get property of non-object in 
    
    /home/slonstock/public_html/wp-includes/class-wp-query.php on line 3740
    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    With one of the latest updates, the thumbnail size can be set in Appearance >> Cutomize >> WooCommerce >> Product Images:

    https://docs.woocommerce.com/document/fixing-blurry-product-images/

    This option will only show up if the theme doesn’t define the image sizes.

    If your theme does define the image size – you can use this Custom Image Sizes plugin to override those.

    This article can also be helpful.

    Thread Starter kirillm

    (@kirillm)

    Hi, thanks for your reply.

    “Appearance >> Cutomize >> WooCommerce” – yes, that’s the way I was trying to change image sizes, but it seems that in my case not everything is that easy and this method does not work. At the moment I revert back to version 3.0.7 and everything looks great gain. Currently I’m moving to a new hosting so I’ll try this plugin a bit later.

    Regards.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @kirillm,

    Looks like this issue is likely caused by the active theme due to the template override applied to the single product pages ( Avada/woocommerce/single-product/ ). To confirm this, switch back to a default theme like Twenty Seventeen and disable all plugins except for WooCommerce to see if this resolves the issue. If so, then re-enable each one at a time until you find the one that’s causing the conflict.

    You can also contact the theme author for more support here: https://theme-fusion.com/support/

    Thread Starter kirillm

    (@kirillm)

    Hi John,
    I was already tried this before posting here, exactly as you suggest – no result, unfortunately.

    • This reply was modified 6 years, 2 months ago by kirillm.
    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @kirillm

    It could be server cache causing this to not work but images are managed by the active theme rather than WooCommerce itself. That said, try Twenty Seventeen with only WooCommerce active on a staging site or fresh install. Your host can help with that process if necessary.

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