Image Replace Not SHowing

Hi OldWebDesign98,

Thank you for your message. We’re sorry to hear about this problem. ??

In order to help you troubleshoot this, it would be helpful if you could provide us with some additional information, including:

• Your site information. Please?navigate to?Tools?>?Site Health?>?Info,?click on the?“Copy site info to clipboard”?button and paste the information in your reply.
• Finally, is the issue occurring in more than one web browser (Chrome, Firefox, Edge, Safari, etc.)?

We look forward to working with you to resolve the issue.

Best,

Have the same problem. Mamp local installation. The plugin is not present in the admin menu. Its activated but not available. No health issues or problems with the theme.

Hi phloo,

Could you please send us the information we asked above?

Thank you!

` wp-core

version: 6.4.3
site_language: en_US
user_language: en_US
timezone: Europe/Berlin
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true wp-paths-sizes

wordpress_path: /www
wordpress_size: 57.91 MB (60721803 bytes)
uploads_path: /www/wp-content/uploads
uploads_size: 721.48 KB (738794 bytes)
themes_path: /www/wp-content/themes
themes_size: 3.81 MB (3993599 bytes)
plugins_path: /www/wp-content/plugins
plugins_size: 42.66 MB (44735674 bytes)
database_size: 3.47 MB (3637248 bytes)
total_size: 108.55 MB (113827118 bytes) wp-active-theme

name: TEST STUDIO (ls)
version: 2024.1
author: despecial
author_website: https://www.---.com
parent_theme: none
theme_features: core-block-patterns, menus, widgets-block-editor, editor-color-palette, align-wide, title-tag, post-thumbnails, html5, custom-background, editor-style
theme_path: /www/wp-content/themes/ls
auto_update: Disabled wp-themes-inactive (1)

Twenty Twenty-Four: version: 1.0, author: the WordPress team, Auto-updates disabled wp-plugins-active (8)

Advanced Custom Fields PRO: version: 6.2.7, author: WP Engine, Auto-updates disabled
Enable Media Replace: version: 4.1.5, author: ShortPixel, Auto-updates disabled
HTML Forms: version: 1.3.30, author: ibericode, Auto-updates disabled
MC4WP: Mailchimp for WordPress: version: 4.9.11, author: ibericode, Auto-updates disabled
SEOPress: version: 7.6.1, author: The SEO Guys at SEOPress, Auto-updates disabled
Squeeze: version: 1.3, author: Bogdan Bendziukov, Auto-updates disabled
SVG Support: version: 2.5.5, author: Benbodhi, Auto-updates disabled
WP Swiper: version: 1.1.6, author: Digital Apps, Auto-updates disabled wp-plugins-inactive (4)

Burst Statistics - Privacy-Friendly Analytics for WordPress: version: 1.5.7, author: Burst Statistics B.V., Auto-updates disabled
Koko Analytics: version: 1.3.7, author: ibericode, Auto-updates disabled
Phoenix Media Rename: version: 3.11.6, author: crossi72, Auto-updates disabled
Simple add pages or posts: version: 2.0.0, author: Simon Dirlik, Ramon Fincken, Auto-updates disabled wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1686
imagemagick_version: ImageMagick 6.9.6-2 Q16 arm 2022-12-08 https://www.imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 56M
upload_max_filesize: 128M
max_effective_size: 56 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 64 GB
imagick::RESOURCETYPE_DISK: 1.844674407371E+19
imagick::RESOURCETYPE_FILE: 1920
imagick::RESOURCETYPE_MAP: 64 GB
imagick::RESOURCETYPE_MEMORY: 32 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 1.844674407371E+19
imagemagick_file_formats: 3FR, A, AAI, AI, ART, ARW, AVI, AVS, B, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GROUP4, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMV, WPG, X3F, XBM, XC, XCF, XPM, XPS, XV, Y, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP
ghostscript_version: not available wp-server

server_architecture: Darwin 22.6.0 arm64
httpd_software: Apache/2.4.54 (Unix) mod_fastcgi/mod_fastcgi-SNAP-0910052141 OpenSSL/1.0.2u mod_wsgi/3.5 Python/2.7.18
php_version: 8.2.0 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 300
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 128M
php_post_max_size: 56M
curl_version: 7.68.0 OpenSSL/1.0.2u
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false
current: 2024-03-24T07:38:32+00:00
utc-time: Sunday, 24-Mar-24 07:38:32 UTC
server-time: 2024-03-24T08:38:30+01:00 wp-database

extension: mysqli
server_version: 5.7.39
client_version: mysqlnd 8.2.0
max_allowed_packet: 134217728
max_connections: 151 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /www/wp-content
WP_PLUGIN_DIR: /www/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: true
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: true
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

Thank you, phloo.

Could you please elaborate on what exactly you are expecting to see? The plugin does not have any admin menu, but rather these links on the Media Library: https://i.imgur.com/vwgOHtf.png

Can you please check if you see them too?

Well, I use the plugin for many years. This is the first time its not showing up in the media overview and media detail view.
As if it isnt really registered.

phloo,

Could you please:

1. send us a screenshot of what you see in the Media Library when you hover over an item? Similar to this: https://i.imgur.com/vwgOHtf.png
2. send us a screenshot of what you see when clicking on a media item? Something like this: https://i.imgur.com/ZKuSnkz.png
3. deactivate all plugins except Enable Media Replace and tell us if the issue gets fixed?

Thank you,

Default Theme (Twenty Twenty Four)
WordPress (6.4.3)
Plugins all disabled except EMR
(local development)

No show:
https://i.imgur.com/f4OTSec.png
https://i.imgur.com/MyMcZ0V.png

On the live website, its also not showing up.

Hi phloo,

Maybe try to uninstall and re-install the plugin? Sometimes this fixes the issue.

Or maybe try to install a previous version of the plugin. Does it work then?

These are always the fist things:
– deactivating > reactivating > Check
– deactivating > uninstall > reinstall > activating > Check

Sorry but thats not real support, just newbie questions and I switched successfully to another replace plugin. Works without a problem on local dev and live production site.

Hi phloo,

We have been working with WordPress for many, many years. As you can imagine, we have seen all kinds of issues, and yours is the first case where the plugin simply stopped working the way it did after an update.

To be honest, I am not sure what you expect by “real support”. We were just trying to understand what happened so you could use the plugin again, and replied to you in less than 48 hours in a thread you did not start. And this for a free plugin. That’s “real support” in our eyes.

As I am sure you can understand, it’s quite disheartening and insulting to have your work labeled as “newbie questions” while we do everything we can to diagnose your problem without having access to your site. And I am even more surprised that you say this, a web developer with 20 years of experience who should know that this is standard procedure.

If you have a better way to help us help you with your particular problem, we are all ears.

Either way, good luck with the alternative you found!