Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor wpsolutions

    (@wpsolutions)

    Do you have the 5G firewall rules enabled?
    If so, disable those rules and enabled the 6G rules and that should fix your problem.

    Thread Starter GraphicDetail

    (@graphicdetail)

    Neither 5G or 6G firewall rules are enabled unfortunately.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    @graphicdetail can you try the following test. Disable all Firewall rules, then carry carry out a test.

    Can you elaborate a bit more what you mean by the following.

    we cannot rotate the images that we upload.

    Thank you

    Thread Starter GraphicDetail

    (@graphicdetail)

    My apologies, when we deactivated the plugin for testing and then reactivated we didn’t click to add back all the settings. Turning off 5G and enabling 6G fixed the problem. Thanks!

    Thread Starter GraphicDetail

    (@graphicdetail)

    Resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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