Image Service isn’t serving WebP

  • Resolved ozzo75

    (@ozzo75)


    3 years ago

    Hi, I test converted all the images in one blog post and it’s showing that they have been properly converted. However, wordpress is still serving the jpg files according to my browser’s Network: Headers view.

    I’ve purged the cache a couple times as well as my CDN cache with no results. Any idea what might be going wrong?

    Thank for the help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ozzo75

    You can drop us a note via the plugin in Performance>Support and share your .htaccess file.
    Thanks!

    Thread Starter ozzo75

    (@ozzo75)

    Hello Marko,

    Ok, I just sent a message through the form with a link to my file.

    Thanks!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ozzo75

    Thank you. We’ve received the email and I’ve replied with the detailed instructions.
    Please continue the correspondence there so we can avoid duplicating the answers.
    Thanks!

    Thread Starter ozzo75

    (@ozzo75)

    Hi Marko,

    Sorry, I’m worried my email reply might have ended up in your spam box. I looked at everything you mentioned and all were correct.

    Thanks!

Viewing 4 replies - 16 through 19 (of 19 total)
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