• Resolved charlie0412

    (@charlie0412)


    Hello, I have found a problem with the images in the gallery of the single listing page, they are cropped and it is not possible to show them in full size, In this URL you can see what I mean, I have already checked the plugin settings related to the size of the images and thumbnails but everything remains the same https://pasteboard.co/QHsbg5iHC4C1.png, also the button that should show the full size image has no function on the simple ad page https://pasteboard.co/7igKdQtUPb7Y.png, The most important thing for me is that the images fit the section so that they look full size.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Sorry for inconvenience. But unable to visit provided url because your site is now under construction. But image full view is workable. Is there have any console error?

    Thank you

    Thread Starter charlie0412

    (@charlie0412)

    Sorry, I had forgotten that maintenance mode was active, you can now access the url.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    You are using vertical image, if you want to show full size as width and height, it will take long space and it’s proportional based on width. Better you can use full view button feature, but it’s not working expectedly.

    Did you add theme support code https://www.radiustheme.com/docs/developer-docs/theming/add-theme-support/ Please, try by adding theme support code for plugin template. If not work, please create support ticket from our site, since it’s a pro feature. Support team will help you to fix it.

    Thank you

    Thread Starter charlie0412

    (@charlie0412)

    I noticed that on another website I am using version 3.1.15.1 of the Classified ads & Business Directory Plugin and full view button feature works fine, however on this one I am using 3.1.8 version, I don’t know if it has something to do with it or perhaps the template, in any case thank you very much.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    For free, latest version 3.1.16 and latest pro version 2.4.3. Please, upgrade both plugin then check the issue.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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