• Resolved TobiasRafe

    (@dmpaez)


    We’re trying to use Jetpack to turn the image galleries into slideshows. Before we installed Jetpack, the images that are supposed to be in a slideshow are displayed all at once and at weird resolutions (refer the to link below as an example) and I’ve already enabled “Display images in a full-screen carousel gallery” but nothing happened.

    I’ve set up the images before installing Jetpack and then purged the cache, that didn’t work.

    I tried going into one of the galleries and tried to see if the option for “Slideshow” in “Type” under “Gallery Settings” is available, but it’s not.

    • This topic was modified 2 years, 3 months ago by TobiasRafe.

    The page I need help with: [log in to see the link]

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  • Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello, there.

    Would you be able to try disabling all other plugins except for Jetpack to see if the issue continues? I see that you have 60 active plugins, and that could definitely be causing multiple conflicts.

    If everything looks normal while doing so, then you can switch on each other plugin one by one until you see the problem happen again.

    If you still see the issue even with all other plugins disabled, could you also try switching out your theme for a more minimalistic one (such as Twenty Twenty Two) to make sure this isn’t some sort of theme conflict?

    Please let us know the results of the above troubleshooting and we can go from there. Thanks!

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