Image source not readable error

Hi @vnonj

A couple of strategies you can follow to find where the error is coming from:

• Try selecting your posts one by one to narrow if the error is general or only happens in specific posts.
• Enable the “Validate content before download” checkbox. For instance, it could show you that some img tags are missing the src.
• Check our FAQs. There are some image related errors that may help you https://docs.mpl-publisher.com/docs/faq/

Let me know how it goes.

Thank you very much for your answer!

• I have tried several pages and every time I get this error “Image source not readable”
• Except on one page where there are validation errors
• If I click on Validate Download there is no more detail than “Image source not readable” so, I don’t see what I should correct

Maybe my site is too complex…

In any case, thank you for your help

Valerie

Hi @vnonj

Can you share a link to a post that is triggering the error? It will help me debug where the error is coming from. If you prefer to do it privately instead of here, you can email me at [email protected]

Hello @ferranfg,

I’ve done some testing. For example:

https://guidedujaponais.fr/conjugaison/ :

Conversion to

• Txt : Ok
• Word : Could not load image image_1673291592_1553231405.jpg
• Epub2 : ok

https://guidedujaponais.fr/classes-mots/les-adjectifs/liaison-entre-adjectifs-japonais/ :

• Txt : Image source not readable
• Word : Image source not readable
• Epub2 : Image source not readable

I have some findings, @vnonj

1. This error seems related to wrong folder permissions on WordPress. I have been able to reproduce it by changing the temp folder. You can get more information about fixing folder permissions on this link: https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
2. The “Image source not readable” happens when you use a lazy load images plugin. In your case, I think you have enabled the Jetpack Lazy Loading images. Try to temporarily disable it and generate the book again. More info: https://jetpack.com/support/lazy-images/

Thank you very much for investigating so much!

1/ I read carefully the link you provided. I’m really afraid to do something stupid by touching these permissions, especially since my FTP software doesn’t have numerical values (755) but uses letters (rwx…) for the permissions

2/ Indeed, I had enabled the Jetpack Lazy Loading images. I disabled it temporarily but the error was still there.

Thank you very much for doing everything to help me. I think I’ll try again in a while because your plugin looks really great.