• Resolved refugeindhamma

    (@refugeindhamma)


    Hi, I just installed ISC and updated all the image sources but I keep getting the error “2 images have no credits. See the missing sources list.”

    This is a new WordPress install and I only have 5 images uploaded, of which 3 of them are using “Standard Source” while 2 of them are attributed to external sources. I only have 3 plugins installed: WordPress Importer, ISC and Greenshift blocks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Thomas Maier

    (@webzunft)

    Hi refugeindhamma,

    thanks for reaching out.

    Could I ask you to change the settings of some images on your site to test if that changes the notice? I hope this will then help me to narrow it down since I cannot reproduce it, yet.

    Thanks,
    Thomas

    Thread Starter refugeindhamma

    (@refugeindhamma)

    Hi Thomas,
    I did some testing and found out that after uploading a new image through the Page settings, there would be the notice of missing credit. This is correct as I’m unable to enter the credit in Page settings. Not sure why but it may be due to conflict between ISC and Greenshift FSE Theme. Can you please check on this too?

    After that, I went to “Media” > “Library” to enter the credits and closed the dialog box. However, the notice of missing credit did not go away. I, then, checked the box for “Use standard source” and the notice went away. After unchecking the box, the notice of missing credit did not come back again.

    Hope this helps with your debugging.

    • This reply was modified 1 year, 8 months ago by refugeindhamma. Reason: Added a request
    Thread Starter refugeindhamma

    (@refugeindhamma)

    I did another test.

    This time, instead of copying/pasting the credits into the “Image Source” and “Image Source URL”, I typed in the credits. After doing this and refreshing the “Admin” page, the notice went away.

    I’m guessing that the plugin does not detect that info has been entered when I do a copy/paste of the credits. Hence, the first time I got an error notice, it notified that “2 images” were without sources.

    Plugin Author Thomas Maier

    (@webzunft)

    Hi refugeindhamma,

    thanks for testing further and sharing your results. I will check on the update mechanism in connection with copy&paste.

    This is correct as I’m unable to enter the credit in Page settings. Not sure why but it may be due to conflict between ISC and Greenshift FSE Theme. Can you please check on this too?

    Could I ask you to rephrase this, because I am not sure what you mean by “page settings”.

    Thanks,
    Thomas

    Thread Starter refugeindhamma

    (@refugeindhamma)

    Screenshots

    From the screenshot, you can see that the “Kadence Theme” has ISC settings in the “Upload Media” dialog box while the “Greenshift Theme” does not.

    • This reply was modified 1 year, 8 months ago by refugeindhamma.
    • This reply was modified 1 year, 8 months ago by refugeindhamma.
    • This reply was modified 1 year, 8 months ago by refugeindhamma. Reason: Edited link to screenshots
    Plugin Author Thomas Maier

    (@webzunft)

    Hi refugeindhamma,

    thanks for the screenshots. Are they from different sites?

    If so, please check the “Block Options” setting in the ISC settings. To see the ISC options in the page editor, you need to enable that option. When you do, they will vanish from the media library options – at least on post edit pages.

    I had both options enabled previously, but it could have lead to losing or overriding data, so now, users have to make a choice.

    Thanks,
    Thomas

    Thread Starter refugeindhamma

    (@refugeindhamma)

    Hi Thomas,

    Yes they are different sites. Thanks for the “Block Options” tip. After unchecking the box, it is showing up in media library overlay.

    I don’t understand this option though. It says “Show source options in block settings.” When I turned it on, I don’t see any source options anywhere in the page editor. Where is “Block Settings” located?

    Plugin Author Thomas Maier

    (@webzunft)

    Hi refugeindhamma,

    the block options appear on the right side when you click on an image block in the post editor. It could then look like on this screenshot.

    If you don’t see it then maybe you are not using the block editor, or disabled the sidebar somehow.

    Let me know if you can find it now.

    Thanks,
    Thomas

    Thread Starter refugeindhamma

    (@refugeindhamma)

    Hi Thomas,

    It is only displayed when using Gutenberg’s image block. If I use other block plugins like Kadence or Greenshift, then it will not show up.

    Thanks for the clarification. I will uncheck the “Block Options” as I’m using 3rd party blocks.

    Plugin Author Thomas Maier

    (@webzunft)

    Thanks for the details. I will add a note to our docs.

    Thomas

Viewing 10 replies - 1 through 10 (of 10 total)
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