• Resolved jiokrish

    (@jiokrish)


    Hi,

    I am hoping someone will be able to help me.

    While sharing my website as well as its post in social media thumbnail image is not showing.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello Jiokrish,

    Thanks for reaching out regarding your media thumbnail.

    To resolve this, we would first recommend checking your page’s link using Facebook’s Sharing Debugger tool located at https://developers.facebook.com/tools/debug/sharing/. Can you please try running the Facebook Sharing Debugger on the page you are experiencing the issue on, and under ‘When and how we last scraped the URL’ clicking the ‘Scrape Again’ option and letting us know whether this resolves the issue? The ‘Scrape Again’ option will force Facebook to update its cache for your page’s link.

    Please note that to successfully update the cache, it may require re-scraping your page several times as whether the page’s data can be read may take several requests between Facebook and the server your website is hosted on. Also, this guide includes more information on this and explains in detail how to do this: https://kb.yoast.com/kb/facebook-sharing-updated-details/

    Thread Starter jiokrish

    (@jiokrish)

    Not only facebook we share our link on Google News but it also have same problem.

    Plugin Support Maybellyne

    (@maybellyne)

    Thanks for the feedback.

    Have you used the Facebook sharing debugger as recommended? Do let us know of the results

    Yoast, I also can’t share the article on social networks. No picture! The error is related to the file extension webp.

    Plugin Support devnihil

    (@devnihil)

    @sfuma We are sorry you’re having this issue. Per the forum guidelines, we ask that you please create a separate topic for the issue you are experiencing.

    That way it’s easier to track issues and provide assistance on your specific concerns on your specific site. Plus, you will get your own alerts for the issue rather than someone else’s. You may make a new topic here: https://www.ads-software.com/support/plugin/wordpress-seo/#new-post.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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