Image Upload issue on iPhone 5S IOS

  • Resolved sravaniG

    (@sravanig)


    6 years, 1 month ago

    Hi,

    I am using Wp user front end to submit posts from front end with various custom fields.
    Everything works fine except on iphone 5.

    When I click image upload on iphone 5, it goes no where. Page just goes to the top (ecg.siicp.com/#) Where as in other phones it goes to gallery.

    Tested Scenarios:
    1. Current theme & WP user frontend – iphone 5s – not working
    2. Twenty Fifteen & WP user frontend – iphone 5s – not working
    3. Twenty Sixteen & WP user frontend – iphone 5s – not working

    I could not check on iphone 6 onwards as there is no availability, however it is working in virtual environment on iphone 6 onwards.

    You can login with following credentials.
    username: digim
    pwd: ecg123

    • This topic was modified 6 years, 1 month ago by sravaniG.
    • This topic was modified 6 years, 1 month ago by sravaniG.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter sravaniG

    (@sravanig)

    Issue is observed on iPhone 7+ too.

    Thread Starter sravaniG

    (@sravanig)

    I could isolate the issue.

    <div class=”wpuf-fields”>
    <div id=”wpuf-currentecgr-40-upload-container” style=”position: relative;”><div class=”wpuf-file-warning”></div>
    <div class=”wpuf-attachment-upload-filelist” data-type=”file” data-required=”yes”>
    Select File(s)

    <ul class=”wpuf-attachment-list thumbnails ui-sortable”>

    </div>
    <div id=”html5_1coporfpt1e6htn1ogg1pa5r5g9_container” class=”moxie-shim moxie-shim-html5″ style=”
    position: absolute; top: 0px; left: 0px; width: 0px; height: 0px; overflow: hidden;”><input id=”html5_1coporfpt1e6htn1ogg1pa5r5g9″ type=”file” style=”font-size: 999px; opacity: 0; position: absolute; top: 0px; left: 0px; width: 100%; height: 100%;” multiple=”” accept=””></div></div><!– .container –>

    <span class=”wpuf-help”></span>

    </div>

    Issue resoles if overflow hidden is changed to ‘visible’ in class <div id=”html5_1coporfpt1e6htn1ogg1pa5r5g9_container” class=”moxie-shim moxie-shim-html5″ style=”
    position: absolute; top: 0px; left: 0px; width: 0px; height: 0px; overflow: hidden;”>

    div#html5_1coporfpt1e6htn1ogg1pa5r5g9_container.moxie-shim moxie-shim-html5
    {
    overflow: visible;
    }
    is not fixing because the id keeps changing on refresh.

    Need your assistance.
    Kindly reply.

    Robin

    (@emazharulislam)

    Hello @sravanig,

    We have tested your scenario on our demo website. Everything works smoothly. That’s why its really hard to provide the solution in a single word. We need to investigate your website deeply. So could you please contact here.

    Thanks.

    Thread Starter sravaniG

    (@sravanig)

    Hi @emazharulislam,

    Thanks for the reply.
    I have contacted you on the mentioned link.

Viewing 4 replies - 1 through 4 (of 4 total)
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