Image uploading error – data included

  • Hello Ultimate Member team, you did a great job with your plugin
    However i’m facing this little issue when i try to register a new user through an customized form, always getting ERROR: ( Without any additional info about it )
    Here’s my installation info:
    Screenshot: https://prnt.sc/kg4bng

    Solution i have tried:
    * Resetting UPLOAD tab.
    * Changing blog language – AR TO EN-US (RTL – RTL)
    * Editing MEDIA settings to fit UM upload settings

    ## Please include this information when posting support requests ##

    — WordPress Configurations —

    Version: 4.9.8
    Language: ar
    Permalink Structure: /%postname%/
    Active Theme: Child Theme 1.0.0
    Page On Front: ???????? (#311)
    Page For Posts: blog (#144)
    All Posts/Pages: 31
    WP Remote Post: wp_remote_post() works
    WP_DEBUG: Disabled
    WP Table Prefix: Length: 3, Status: Acceptable
    Memory Limit: 256MB

    — UM Configurations —

    Version: 2.0.21
    Upgraded From: None
    Current URL Method:
    Cache User Profile: Yes
    Generate Slugs on Directories: Yes
    Rewrite Rules: Yes
    Force UTF-8 Encoding: No
    JS/CSS Compression: No
    Nav Menu Settings: Yes
    Port Forwarding in URL: No
    Exclude CSS/JS on Home: No

    — Web Server Configurations —

    PHP Version: 7.2.8-
    MySQL Version: 5.6.40
    Web Server Info: Apache/2.4.10 (Debian)

    — PHP Configurations —

    PHP Memory Limit: 256M
    PHP Upload Max Size: 50M
    PHP Post Max Size: 50M
    PHP Upload Max Filesize: 50M
    PHP Time Limit: 7000
    PHP Max Input Vars: 5000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes

    — Web Server Extensions/Modules —

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.
    GD Library: PHP GD library is installed on your web server.
    Mail: PHP mail function exist on your web server.

    ### End Install Info ###

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @seosenior,

    Firstly, please update Ultimate member to the latest 2.0.22 version, it contains some security fixes and image upload fixes.

    Secondly, if the new version won’t help please do quick conflict test so we can rule out conflicts with your theme other plugins. Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Thread Starter Mohamed ElZayat

    (@seosenior)

    Evening @ultimatemembersupport
    Thank you for your reply/help,
    Yes, updating the plugin to the latest version fixed the error.

    Here’s what i did to get it work: ( in case anyone encounter the same issue )
    #Uninstall the old version of the plugin. (completely – including data/pages)
    #Manually removed the plugin orphan tables in DB. * starts with um_
    #Disabled CDN service temporarily.
    #Disabled cache plugin ( Clear cache first ).
    #Cleared browser’s cookies/data – or just use it with the incognito mode.
    #Installed the latest version, Set options, re-activated other plugins/services one by one.
    #Everything works perfectly. ??

    ** Not all steps mentioned above is A MUST! I just did it all as a part of conflict test, to avoid any future frustrating errors.

Viewing 2 replies - 1 through 2 (of 2 total)
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