Image widget not working

  • lupnunes

    (@lupnunes)


    5 years ago

    Hello!
    I’m having issues with the image widget – all of a sudden, the custom size stopped working and now all my images are showing in full size. This only happens on front end; when editing the pages on Elementor, the custom size is still working.
    I’ve cleaned the cache, resync CSS, deactivate/activate plugins, and php and wordpress version are up to date, and still no change.
    I use Elementor + Premium Addons and Essential Addons (only a few elements of those).

    You can see screenshots here:
    How it appears on Elementor: https://riomontanha.com/wp-content/uploads/2019/10/image-widget2.jpg
    How it appears online: https://riomontanha.com/wp-content/uploads/2019/10/image-widget1.jpg

    Can someone please help me?
    Thank you! ??

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter lupnunes

    (@lupnunes)

    2 weeks in and this is still happening. I’ve tried everything Elementor says in this link (https://docs.elementor.com/article/204-my-changes-do-not-appear-online). Any help, please? Thank you!

    marthec

    (@marthec)

    hi,
    deactivate all plugins and then activate one after the other. So it is possible to find out, which elements disturbs.

    Activate at the end the cache plugin or resync css.

    i think that you will find out the reason of the problem.

    Thread Starter lupnunes

    (@lupnunes)

    Thank you, Marthec, but I tried all those things and it’s still happening. GoDaddy says they can’t help me beyond updating PhP (which it is), and I don’t have access to CPanel. So I truly don’t know what to do.

    On Elementor the images are correct, but not on front end. And it goes beyond the Image Widget – I stopped using that and replaced with basic “background image on a section”, but the image disappears on front end. So basically, it’s something between the image on any Elementor widget and the front end.

    Any help is appreciated. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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