Images are not shown after saving

The first thing to do is to use ftp to see if the images are actually on the server. They should be in a subdirectory of the uploads/ewz_img_uploads folder.

That folder needs to be readable and writeable by the webserver process ( it may need just owner read/write, or group read/write, depending on your setup ).

If changing permissions does not solve the problem, check your php error logs.

1 The images are there. in 2 sizes reg and thumbnail.
2 The permissions are 0664 I did change a few to 0777 and did not made any diff.
3 There are few error_log files, no errors in any of them as of today or yesterday.
4 I did create a file php-errors.log and in wp-config.php told them where to find that php-errors file.
5 after changes in the ewz form doing entries, updates and deletions, gave no errors anywhere.
INFO:
——Web Server:
cpsrvd 11.63.9999.125
? Database client version: libmysql – 5.1.73
? PHP extension: mysqliDocumentation curlDocumentation mbstringDocumentation
? PHP version: 5.6.30
—–phpMyAdmin:
Version information: 4.6.6

Any signs from this info that could help?

Strange. If the files are there, I think it must be either a permissions issue or entrywizard is looking for the wrong file.

Did you check the permissions on the folders themselves, as well as on the individual files?

Also, did you right-click on the broken image icon to see what file it is trying to load? Is it the right file? Are the permissions correct on every folder in the path?

Thanks for taking the time.
Rightclick or regclick no effect at all.
The security is: 0755 for the present folders
public_html/wp-content/uploads/wp-content/uploads/contestimages/gallery/ewz_img_uploads/example
Interesting note: As you said , it may be looking somewhere else
I found 2 additional locations
public_html/mywebdomain/wp-content/uploads/ewz_img_uploads/example
(above was the orig location )
I did place 1 set of the present files in above sample and still no showing.
in the following location
public_html/wp-content/uploads/ewz_img_uploads/example
Did place the same images in the above space & and now those images do show.
So it prove the ewz is looking in the wrong direction.
–Good point—

Q: Should I ?
First uninstall the present version, and then delete all those other folders.
Re-install new.

I don’t know what browser you are using. Chrome or firefox should give you a menu when you right-click on an image, one of which should show you the image path.

EntryWizard uses the wp_upload_dir() function to determine where the ewz_img_uploads folder should be created, and where the images should be uploaded.

If wordpress is installed directly into your public_html folder, and you have not done anything to change the uploads folder, then public_html/wp-content/uploads/ewz_img_uploads/example is what entrywizard should use for the “example” webform. That’s the folder whose permissions you should be checking.

That repeat of “wp-content/uploads” in “public_html/wp-content/uploads/wp-content/uploads/contestimages/gallery/ewz_img_uploads/example” looks like an error. And entrywizard should never have created something with “contestimages/gallery” between “uploads” and “ewz_img_uploads” — it looks more as if you attached the images to a page. Are you quite sure this is where entrwizard uploaded the images? Do the dates match the date you did the uploading?

Are you setting an ‘UPLOAD’ variable anywhere in your wp-config file? Or could another plugin be setting it? It is possible that entrywizard does not correctly handle such a configuration in all cases, but the wordpress documentation suggests that it should be ok.

You could try re-installing entrywizard, but I’m not sure it would help.

1 I have images showing and staying. Bingo….Fully functional!!!!

2 Perhaps a time line is required here; This may put some light to events.
a EWZ was receiving images from members.
b I was installing and un-installing different plugsin.
c When I went to download the xls and images, gave me errors.
(I believe: can not create file + images did not show in the manage area)
d I did manage to get my files and I was OK. But the images were not showing.
c Did a EWZ unsinstall and a delete of it. ( a couple of times, still not working)
d Ask for help here and based on responses, I realize the files were saved, but EWZ was looking somewhere else to show them again; Probably could nor produce the excel file either.
e The place where EWZ was supposed to be installed, was not. It was going beyond under GALLERY folder. some times under something else.
f I tried to tell WP the default for install, Still no change.
d I delete all prior EWZ folders.
f as per instructions I did a final re-install. Search for EWZ, install it. went to plugin and did activate it.
g It is working now and installed in /public_html/wp-content/ewz_img_uploads/webformxxx

3 I do thank you Josie for all your help. It is great to have such support.

4 An observation. In the last install as I was recreating my prior settings.
I noticed that my prior layouts and webforms names were still available. Even when I did checked (X remove all in uninstall) and prior installed folders were deleted.