• Resolved hardlemm

    (@hardlemm)


    Hello, everytime I corect or update a post iamges are deleted. In the example link I only add links. If I change a word in a post images gone after few minutes. Its hapens in all of my sites where cyberCeo lite is activated. Its delete images even for not syndicated post or pages. Even logo of one of my sites was deleted. When disable cyberCeo lite images stop missing. The plugin is great but cant figure out this problem for 2 years. Do you have an idea how to fix it?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor cyberseo

    (@cyberseo)

    Perhaps a nonfiction with come other plugin or something like that. Can you please give me a step by step instruction on how to reproduce it on a fresh WordPress install with a standard theme and CyberSEO Lite only (no other 3rd-ptary plugins enabled)?

    Thread Starter hardlemm

    (@hardlemm)

    I enounter this problem on all my sites. I tried it only wp + syberceo lite and difrent themes – seek, nominal, storefront and others, no other plugins, and when I change or update post images are deleted. On several sites I had to sindicate all posts I want, then disable cyberSeo and it was Ok. If you wish I can give you admin login details to look better.

    Plugin Contributor cyberseo

    (@cyberseo)

    Ok, please use the contact form here: https://www.cyberseo.net/#contact

    Thread Starter hardlemm

    (@hardlemm)

    I Sent you login details, let me know if you need more info or acces

    Plugin Contributor cyberseo

    (@cyberseo)

    Just checked your feed with the same settings at my own site and haven’t noticed any problems. All the images there even after edition. Please look at this screenshot: https://c.radikal.ru/c43/2103/7f/f24cc326ff04.jpg (note the “edited here” message, added by me).

    Also there are no complaints about “auto-deleting images” from other CyberSEO Lite users. This means that it’s not a bug in the plugin, but something else on your side. Maybe a conflict with other plugins or themes. Maybe it’s a hosting-related problem and you just need to change your hosting provider.

    But in any case, I can’t fix something which can’t be reproduced outside your host.

    Thread Starter hardlemm

    (@hardlemm)

    Plugin Contributor cyberseo

    (@cyberseo)

    Perhaps they are using the same plugin/theme, which causes a problem at your website. Anyways, it’s not a code-related problem. The CyberSEO plugin really deletes the images, every time when before_delete_post hook is triggered.

    It fires every time when wp_delete_post() is called. In a normal situation this shouldn’t happen if you really don’t delete a post. However I don’t know what other plugins do and why. I can’t guaranty that they don’t trigger this hook for their own needs.

    The only thing I may do is to add a special setting for CyberSEO to prevent image removal on page deletion. But if the function will be enabled, all the downloaded images and post thumbnails will remain at your server when you delete a post, generated by CyberSEO…

    Thread Starter hardlemm

    (@hardlemm)

    The special seting sounds good for me, I will delete images manual when its needed.

    timjennings

    (@timjennings)

    I am experiencing this same issue. Images are getting deleted anytime someone updates anything on our site. This is the only site we are experiencing and oddly enough it is the only site we use this plugin.

    Plugin Contributor cyberseo

    (@cyberseo)

    Ok, I added a special Keep downloaded images option into “General Settings” as requested.

    Hope if will solve the problem with accidental triggering of the before_delete_post hook by some 3rd-party scripts.

    If it worked for you, please don’t hesitate to rate the plugin ??

    Thread Starter hardlemm

    (@hardlemm)

    I tried the new option and its work for me. Few hours no images deleted. Thank you ^^^

Viewing 11 replies - 1 through 11 (of 11 total)
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