• Images are spontaneously being removed from the wp-upload folder. Called GoDaddy and they don’t know why. We’ve re-uploaded them two or three times now and they continue to be removed. Changed passwords and everything.

    Any thoughts?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Make sure you reset all your ftp passwords wordpress passwords. Not sure why its happening. Did you checked via FTP that those files are actually get deleted or they are just missing from media library?

    Thread Starter vennardk

    (@vennardk)

    Changed all passwords and it has happened since. The files are not present in the FTP.

    Thread Starter vennardk

    (@vennardk)

    on a similar but maybe unrelated note, our header.php file has been automatically deleted twice now…

    Thread Starter vennardk

    (@vennardk)

    Any ideas?

    Hi Vennardk

    I can’t offer any solutions to your problem, but can confirm that every now and again this problem crops up for us too. Every now and again we will return to a site and notice that images have gone missing.

    Today we returned to our own site to see that a image is missing from our blog page. As it turns out, we had saved the file from the site only yesterday, so know for sure it was there about 24 hours ago.

    Now it’s not there. Not on the site, not in the image gallery and not on the ftp server at all!

    The only thing I could guess is that there is some kind of misconig between the ISPs we are using (I’m on Hetzner, not GoDaddy) and WP. As in, the ISP’s servers are not specifically optimised for WP and there is some kind of update or something running on the servers which causes erratic behaviour. ISP’s all swear that they do not detete content. We know we did not delete the image, so where did it go? Or what deleted it?

    I’ve got no answers yet, but Hetzner has a “restore backup” option for both the database and files. I’m going to restore the backup to early yesterday am and see if the file turns up.

    I just had the same issue — dozens of files from uploads/2012/12 are now gone.. That folder is blank. All folders+files are 755.
    It must be a crappy plugin.
    I have these loaded: nextgen-gallery, wordpress-facebook-like-plugin
    w3-total-cache.0.9.2.4, comprehensive-google-map-plugin.7.0.31.
    And it’s my own server, so I know it’s not the “admins” deleting stuff!

Viewing 6 replies - 1 through 6 (of 6 total)
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