Images disappeared (blank space) after changing theme

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Getty Images

    (@getty-images)

    Hi… I haven’t heard of this before. I would have thought that a simple theme switch would have maintained all existing content. When you look at the Edit Post screen for one of your existing posts, does it show the embed URL?

    Thread Starter wordsinthebucket

    (@wordsinthebucket)

    Hi. Thank you for your answer.
    No it doesn’t. It just shows a “Embed Getty Images” text and a blank space.

    Thread Starter wordsinthebucket

    (@wordsinthebucket)

    Hi Getty Images.
    Any update?

    Thread Starter wordsinthebucket

    (@wordsinthebucket)

    A quick update: it looks like is not a problem of “changing” the theme. In fact even if I tried to reinsert embed Getty Images manually they do not show up.
    Compatibility issue with the theme probably?

    Plugin Author Getty Images

    (@getty-images)

    Sorry for the delay getting back to you on this one, wordsinthebucket, and thanks for the update. Can you share more information about your environment, namely:

    • Theme name (and whether this is a custom theme)
    • WP version
    • Plugin version
    • Browser name and version
    • OS name and version
Viewing 5 replies - 1 through 5 (of 5 total)
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