• Resolved erlynn40

    (@erlynn40)


    I recently upgraded to 4.0 when it came out. Yesterday I checked my page, https://pencilportraitsbyeric.com/ and some of the images that were there were not loading and making my gallery freeze up. I deleted the pictures and tried to reload them a number of different ways (changed size, RGB-CMYK, progressive-optimized, etc…). Nothing seemed to remedy the problem. I have deactivated all plug-ins and still nothing. Please help! I just put an ad up for my site and need to fix this as soon as possible!

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  • Thread Starter erlynn40

    (@erlynn40)

    I figure out the problem!!! It was in the file name of the pictures that I was adding. There was an “&” in the name and photocrati apparently could not understand that so it would not display the pics. I simply renamed the pics to a simple name and voila it worked.

    Thread Starter erlynn40

    (@erlynn40)

    The problem is fixed!

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