Images do not load

Dear @gossat2tubs,
Do you see any errors in the console when uploading images?

Please try troubleshooting the issue with Health Check & Troubleshooting plugin.

Let us know how it works.

Sincerely,

No errors anywhere when uploading images

Loaded and ran HealthCheck
Results were “Good”
The other suggestions have nothing to do with images except for not having “Imagic” loaded but am using “Image Magic”

Updated PHP to 8 and crashed the site so put it back.

No changes in image loading

Dear @gossat2tubs,
The problem steps from width/height attributes on img tags.
The following css can resolve the issue:
.bwg_container div[id^=”bwg_container2_”] img {
width: auto;
}

We would love to have a more thorough examination of your issue.
Would you please contact our support team using the following form?

Thank you,

I have the same issue where i only see the spinner and none of the images loads. There is an error in the console (this does not happen if i am logged in)

Uncaught TypeError: Cannot read property ‘data’ of undefined
at bwg_main_ready (scripts.min.js?ver=1.5.69:1)
at HTMLDocument.<anonymous> ((index):339)
bwg_main_ready @ scripts.min.js?ver=1.5.69:1
(anonymous) @ (index):339`

function bwg_main_ready(e) {
var t = e.data(“bwg”); // e is undefined;
…

Figured it out. After republishing each page with a gallery, then everything worked again.
Thanks

It doesn’t work.
There is no change.
On occasion all images load but now those occasions are few and far between.

At present you must click on any image which takes you to the gallery for that image. Then the Back selection takes you back to a fully populated page. You are good until you leave the site and start again.
If this can’t be fixed I will have to put in a paragraph telling viewers how to do the above steps.

Nope misspoke. Your are only good till you leave that gallery page. Then you must start again.

Info from Asya above is no help to me. I don’t know where or how to add that code.

Dear @gossat2tubs,
Please contact our support team using the following form.

Thank you,