Images doesnt work after duplication

  • Resolved kkristoffer

    (@kkristoffer)


    2 years, 3 months ago

    Hi!

    When I duplicate a poll with images connected to each answer, the images shows up as broken links in the new poll so I have to reconnect all the images again. Any idea why this happen?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @kkristoffer,

    Thank you for the topic.

    Please let us know what version of the plugin you are currently using so that I can pass your request to our Development Team for further investigation.

    Thank you.

    Thread Starter kkristoffer

    (@kkristoffer)

    I’m using the latest version, 4.3.9.

    Thread Starter kkristoffer

    (@kkristoffer)

    I just realized that the same problem occurs when you duplicate a poll WITHOUT any images attached to the answers aswell. See image how it look likes in the duplicated poll.

    • This reply was modified 2 years, 3 months ago by kkristoffer.
    Plugin Support Jasmine

    (@hyenokian)

    Dear @kkristoffer,

    Thank you for your response.

    I have passed your request to our Development Team and they have checked/tested it.
    They checked and noticed that, really, there was a problem in this regard in the plugin.

    I want to mention, that we are definitely ready to solve the problem.
    Our Development Team will surely fix the issue in the upcoming update of the plugin and we will let you know about it.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @kkristoffer,

    Thank you for your patience.

    I am glad to inform you that we have already fixed the issue in the latest version of the plugin and updated it accordingly.
    So, please update the plugin to the latest version and check the case again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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