Images don't display

Hello! Sorry that you’re having troubles. Can you send over a link to the page where it’s not working so we can take a look?

We’re not really depending on any certain markup in the themes, but there might be some CSS or something that’s interfering.

… I did send a link, if you want it spelled out: https://wctv.samhaakman.com/sony-nx5

Oops, I’m sorry. I completely missed that you included the link. We’re looking into it, and we’ll be back with you shortly.

Hi there! It looks like that image is being served up from wp.com – are you using Jetpack Photon for hosting your images? It’s possible that there’s a conflict there that we need to work out.

If you’re using that, could you please try temporarily disabling it to see if Draw Attention works? And then let us know? If that doesn’t do it, please send an admin login for your site to [email protected] and we’ll look into it further and get it resolved.

Disabling Photon makes it display properly, but of course I’d prefer to be able to use Photon with this plugin. I’ll mark this as resolved, but I’d love to see an update to address compatibility.

We’ll definitely look into this and see if it’s a conflict that we can resolve. This is the first report we’ve gotten of the incompatibility, so we didn’t realize it was there.

I’m just following up to let you know that we’ve fixed compatibility with Jetpack Photon in our latest release (1.4) Thanks for letting us know about this issue!

Hello
Trialling the free version in WP4.4 – the picture is uploaded but not showing the the interface so I can draw the hotspots… any clues?
cheers

Hello, after you you’d the image you need to click Publish. Then if you scroll down to the bottom of the admin screen you will see the sections to define your clickable areas. Hope that helps!

*uploaded the image

ahhhahaa! Nice one. Ta