Images don’t open, some thumbnails distorted and some image orientation changed

I am having a similar issue.

For the galleries on my website, the images wont open in the lightbox like they used to. The thumbnails have also been re-sized as they now crop some of the text out.

I have “Open Lightbox” selected.

https://recordit.co/NPDJwwt8hp

https://variant-trailers.com.au/en/2015-t2/

Hi,

Please update Photo Gallery Plugin to the latest version (1.4.11) and let us know it fixes the issues.

Thank you! Have a nice day!

Had the same problem, with images that don’t open. Updated the Plugin to 1.4.11. Problem still there.
It works in the first gallery, but the later galleries don’t show any links:
https://www.hofer-metall.de/referenzen/balkone/

I was already up to date with all your updates including 1.4.11 and the problem is still the same.

Hi,

We are sorry for the inconvenience.
There are just tabs in the Options section which is not going to be saved. We would like to kindly inform you that you should change the views from the shortcode when inserting it in a page. Please check also the following record.

We hope this information helps. Please let us know if we can help further.

Thank you! Have a nice day!

Hello,

The plug in is already up to date (1.4.11)

Still not working.

Not really sure what you mean by the above information “There are just tabs in the options which is not going to be saved…” I don’t see what that has to do with it? I am not creating new galleries, I am trying to fix the old ones.

I have the overall settings set to “Open in Lightbox” however I have just looked at the short code for a few individual galleries and noticed that they have been switched to “Do Nothing”. I didn’t manually switch that and they all used to open in lightbox. I have 340 galleries and I don’t want to go into the short code for all of them to change it back to Open in Lightbox, and I don’t know which galleries align with which page on my website so I can’t check that this solves the problem either.

Short Code Settings For Individual Galleries: https://recordit.co/HxolDpiHFH

Overall Gallery Settings: https://recordit.co/NPDJwwt8hp

My website: https://variant-trailers.com.au/en/2015-t2/

Hi,

We need to have a closer look at the described issue.
Please contact our support team using the following email address:[email protected]
Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

Thanks, have a nice day!