Images don’t sync and products don’t activate

Hi team,

After syncing the products from Printful to my WooCommerce the featured image still remains with the default from WooCommerce. Also the products are imported with the “Inactive” status.

Troubleshooting already applied

• Changed the API manually from both sides (WooCommerce/Printful)
• Deactivated my theme and activated Twenty Two Theme
• Deactivated all the another plugins
• Isn’t active a cache system/plugin
• WordPress, WooCommerce and Printful with the latests versions.

Thanks in advance for your help.

Here my Printful log:

##### Printful Checklist #####
* Connection to Printful API    => OK
* Printful API key is set       => OK
* WordPress Permalinks          => OK
* WordPress version             => OK
* WooCommerce Webhooks          => OK
* WooCommerce API keys are set  => OK
* WooCommerce authentication URL access=> OK
* WordPress remote requests     => OK
* WordPress Site URL            => OK
* Recent store sync errors      => OK
* Write permissions             => OK
* PHP memory limit              => OK
* PHP script time limit         => OK

##### Printful Last Sync's #####

##### Environment #####
* home_url                      => https://unokaishop.com
* site_url                      => https://unokaishop.com
* version                       => 6.8.2
* log_directory                 => /home1/unokai/public_html/wp-content/uploads/wc-logs/
* wp_version                    => 6.0.2
* language                      => es_ES
* server_info                   => Apache
* php_version                   => 7.4.29
* curl_version                  => 7.81.0, OpenSSL/1.1.1n
* mysql_version                 => 5.6.41
* mysql_version_string          => 5.6.41-84.1
* default_timezone              => UTC
* remote_post_response          => 200
* remote_get_response           => 200

##### Database #####
* wc_database_version           => 6.8.2
* database_prefix               => wpbd_
* maxmind_geoip_database        => 

##### Active Plugins #####
* Printful Integration for WooCommerce (2.1.34)
* WooCommerce (6.8.2)

##### Theme #####
* name                          => Twenty Twenty-Two
* version                       => 1.2
* version_latest                => 1.2
* author_url                    => https://es.www.ads-software.com/
* parent_name                   => 
* parent_version                => 
* parent_version_latest         => 
* parent_author_url             => 

##### WooCommerce settings #####
* currency                      => USD
* currency_symbol               => $
* currency_position             => left
* thousand_separator            => ,
* decimal_separator             => .
* woocommerce_com_connected     => no

• This topic was modified 2 years, 2 months ago by Claudio.