Images error with ! on blue background

  • Resolved zohaibji0

    (@zohaibji0)


    4 years, 8 months ago

    Hi again,

    I have noticed that a few times, gallery itself loads fine but some of the images are not showing, instead showing ! on a blue background…

    Ex: https://i.imgur.com/kTlsPnB.png

    It is not happening all the time but I have noticed it happens mostly on Safari browser… Any quick fix? Many thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author GalleryCreator

    (@gallerycreator)

    Hello,
    blue background indicates broken links (image does not load). Give a link to your gallery, I’ll try to understand what exactly happens with your gallery.

    Thread Starter zohaibji0

    (@zohaibji0)

    Thanks for your reply.

    Here is my link: https://www.regaliaexpress.com/

    Click on the products and you’ll see different tabs, there is one gallery in each tab.

    You see when it does not happen all the time, but it can happen and then we need to refresh the page and then the same images show just fine. I have no idea why it happens or whether it’s related to any particular browser. Please help!

    Plugin Author GalleryCreator

    (@gallerycreator)

    I could not repeat your situation (problem). But I think, since you have a lot of photos on the page – all product galleries are uploaded at the same time and when the Internet is not very good or your hosting (server) is heavily loaded, some photos cannot be loaded.

    I tested your page on all modern browsers and everything worked fine

Viewing 3 replies - 1 through 3 (of 3 total)
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