Images from HTML not showing in MailPoet 3

  • Resolved michaely50

    (@michaely50)


    6 years, 9 months ago

    Hi
    I have been generating upcoming calendar events from events calendar, that include the featured image, for some time. This works reliably in Mailpoet 2 by cutting and pasting the HTML.

    When using in Mailpoet 3 the images do not appear.
    I have submitted a support ticket to Mailpoet (twice) with no acknowledgement of the ticket
    Are you able to shed some light on the problem
    Thanks
    Michael

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Brian Hogg

    (@brianhogg)

    Hi Michael!

    Unfortunately it looks like MailPoet 3 is stripping the image HTML when you copy/paste it in. It’s something they would need to fix on their end or advise on next steps.

    If you need to use MailPoet version 3, the pro version of Event Calendar Newsletter does include a different method of getting the events into the newsletter (ie. a shortcode):

    https://eventcalendarnewsletter.com/docs/mailpoet-support/

    That shortcode is the coolest thing since sliced bread.

    Thread Starter michaely50

    (@michaely50)

    Brian
    Appreciate your prompt response
    I realise that the pro version would fix the problem but as a not for profit organisation with basically a weekly newsletter the extra cost is hard to justify

    I will continue with Mailpoet 2 and your excellent plugin to create the Newsletter. This works fine and switching to MP3 is more about layout.
    Hopefully by the time Mailpoet close down version 2 they will fix this issue. Otherwise PLAN B??
    Thanks again
    Michael

Viewing 3 replies - 1 through 3 (of 3 total)
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