Images have disappeared

  • Looks like all the images disappeared after a recent update. They still show in page preview mode, but not on the live website. Nothing else is different with the site, no new plugins, etc. Can you help?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi, @suzzz!

    Thanks for writing in!

    Would you mind sending in a ticket to our official support channel through this link or this link? Please include admin-level login credentials; that way, our team can expedite the troubleshooting process for you.

    What was the solution to this issue? I’m having the same issue.

    Page: https://moffettshardware.ca/photos/

    Looking at the link that Sue posted, above, it looks like this has not been fixed as her page shows as blank (interestingly, the blank images are clickable!)

    Suggest: update all plugins & WP, then clear all caches.

    If the problem persists, try disabling all plugins (except Envira) to see if there’s a clash.

    Thread Starter Sue Spencer

    (@suzzz)

    Support suggested that the problem was with my theme, however, the problem was solved when Lazy Loading was turned off. Hopefully this gets fixed.

Viewing 4 replies - 1 through 4 (of 4 total)
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