Images in Galley have vanished

  • Resolved agoodwin808

    (@agoodwin808)


    4 years, 10 months ago

    Hello,

    I had multiple galleries up on this site, but after a new gallery was created, the old galleries have all emptied their images. They are still in wordpress media center but are just no longer associated with the appropriate galleries. Please Help!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hello @agoodwin808,

    Thanks for your inquiry.

    Are the images broken or there are no images in the gallery?

    Thread Starter agoodwin808

    (@agoodwin808)

    The images are not broken they are just no longer in their respective galleries. They are still available in the wordpress media library, but they just aren’t in the appropriate gallery so the the galleries now say “no images found”.

    Thread Starter agoodwin808

    (@agoodwin808)

    Any thoughts on how to get them back?

    Dear @agoodwin808,

    Sorry for the belated response.

    In case the images are deleted from galleries, the best way to recover them is restoring site DB from a backup.

    Sincerely,

    Thread Starter agoodwin808

    (@agoodwin808)

    They weren’t deleted they vanished due to an issue with your product. I don’t have a backup or I wouldn’t be bothering with the support forum. I was considering upgrading to your pro version but clearly your product isn’t worth the money or time.

Viewing 5 replies - 1 through 5 (of 5 total)
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