• Resolved Blamedutchie

    (@blamedutchie)


    Recently, the lightbox I am using on my site is no longer working unless I am logged in as an administrator.

    In this thread (Everlightbox – Needs to be logged in) you can read the steps that I have taken in order to figure out what is going wrong.

    I’ve changed themes, lightboxes and disabled plugin after plugin. All to no avail. My latest test leads me to the conclusion, that the issue is a result of the WordPress/Gutenberg/Jetpack combination.

    In this temporary post, I added a Classic Block and inside that I put both an image and a Jetpack Tiled Mosaic Gallery.

    After logging out, I observe the following:

    Firefox – Mac: image shows no lightbox, gallery shows lightbox;
    Chrome – Mac: image shows no lightbox, gallery shows lightbox;
    Safari – Mac: image shows no lightbox, gallery shows lightbox;
    Opera – Mac: both image and gallery show lightbox;
    Opera – Windows: image shows no lightbox, gallery shows lightbox.

    Please, help.
    Thanks in advance.

Viewing 3 replies - 16 through 18 (of 18 total)
  • Thread Starter Blamedutchie

    (@blamedutchie)

    Disabling the child theme was one of the first things I tried, because there were some issues with css. Did not help with this issue though. Recently the Fotografie team got updated and now works better with the Child Theme Conficurator plugin.

    Currently doing a different approach:

    I installed Meow Gallery Block and Meow Lightbox, disabled the Everlightbox. Problem remained. Disabled W3TC css/script minification, did also not help. Disabled Jetpack Site Accelerator and immediately the Meow Lightbox started working with both linkTo Attachment Page and linkTo Media File

    Of course, this means that I have to go through all my posts again to convert Jetpack Tiled Gallery blocks into Meow Gallery blocks, and get rid of remaining Classic Image Blocks (because Meow Lightbox does not work well with those) but so be it.

    For me the tests all point to the Jetpack integration into the new WordPress way of working. Also, I see that pixel.wp.com is a real bottleneck… Maybe it’s all connected. For now, I prefer to have a site that is a bit slower instead of a site that is broken.

    Thanks, brother!

    Thread Starter Blamedutchie

    (@blamedutchie)

    Latest update:

    In order to be able to convert Jetpack Tiled Gallery Blocks to Meow Gllery Blocks, I had to re-enable the Jetpack features. Funny things is that you have to first convert Jetpack Tiled Gallery into a normal Gallery and then convert that one to a Meow one.

    Drumroll:

    Jetpack Tiled Gallery with Site Accelerator on: no lightbox image
    Meow Tiled Gallery Block with Site Accelerator on: lightbox image

    So, as I said before: it seems that Jetpack is not fully compatible with Jetpack.

    […]

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I’ve run some tests on my end with Lightbox – EverlightBox Gallery and Jetpack. I did not test with Meow Gallery Block, or with your theme.

    My findings were similar to what @kokkieh posted earlier:
    https://www.ads-software.com/support/topic/images-jetpack-cdn-breaking-lightboxes/#post-11170154

    In all cases, logged in or logged out, “Lightbox – EverlightBox Gallery” was triggered properly as soon as the gallery’s “Link to” setting was set to “Media File”. This was true whether I used a core Gallery block or a Jetpack Tiled Gallery. Enabling or disabling Jetpack’s Site Accelerator did not seem to break anything. Jetpack’s Carousel feature was off for all my tests (it would not make sense to have it enabled when you already use another lightbox feature).

    I played around a bit with the EverlightBox settings, to see if a specific setting could be causing things to change, but I did not manage to get things to break.

    At this point, this would point towards a conflict with another plugin on your site, or with your theme. However, and as you mentioned, you’ve already ruled those out in your tests. I am not quite sure what causes the differences between your site and @kokkieh’s and mine.

    All that said, I am glad you could find another gallery solution that works for you!

    You also mentioned this:

    I see that pixel.wp.com is a real bottleneck…

    I am not quite sure what that means. Do you have problems loading pixel.wp.com on your end? If you can’t load resources off our CDN, that might actually be what’s causing the issues on your end with Galleries as well, as when the Site Accelerator feature is enabled, all images are loaded from our CDN.
    If that’s the case, it may be interesting to try to understand what is blocking access to our CDN on your end; you can find out more by running traceroutes,and by trying to access resources via a different browser, network, and ISP.

    Let us know what you find!

Viewing 3 replies - 16 through 18 (of 18 total)
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