• Resolved Raymond

    (@cmplesolutions)


    I recently switched over my plan from the old usage-based plan to the new monthly-visits based plan. However, my images are still not being optimized on my site.

    Waited a day now to see what happens but still nothing. My usage is at 0% and it still says:
    We are currently optimizing your images. Meanwhile you can visit your homepage and check how our plugin performs.

    • This topic was modified 5 years ago by Raymond.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Bogdan Preda

    (@bogdanpreda)

    Hello,

    I’ve solved your issue and answered via our support ticket.

    This can be closed.
    Thank you!

    Thread Starter Raymond

    (@cmplesolutions)

    Hi there, thank you for the very fast response! I have checked my site again and my quota is still at 0%. Does this usually take some time to have an effect?

    Thread Starter Raymond

    (@cmplesolutions)

    Just checked again. It seems to be working fine now. Thank you so much!

    aquaponicsmike

    (@aquaponicsmike)

    Hello,
    I have the same issue as Raymond. Images are not being optimized. Quota is 0%
    Correct API is is used.
    Can you help please

    Bogdan Preda

    (@bogdanpreda)

    Hello,

    Can you please contact us via https://optimole.com/#contact so I can check your account info?

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Images not being optimized’ is closed to new replies.