Images not loading in gallery

  • Resolved Andrei Badea

    (@andreibadea)


    5 years, 10 months ago

    Hello,

    I have been using Modula for galleries for about 2 years. I recently noticed that all the galleries fail to load all the images, both in thumbnails and in lightbox.

    There may be a conflict with Jetpack speed-up, disabling that will make galleries look good, but will also ruin the carousel on the front page and it is not a good option.

    Modula and Jetpack have worked great together for me, the problem is recent. What should I do?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @andreibadea,

    Thank you for letting us know about this!
    Could you please try and disable JetPack’s Photon option?
    It’s possible this will fix the issue.

    Thank you,
    Mihaela

    Thread Starter Andrei Badea

    (@andreibadea)

    As I said in the post, disabling the Jetpack speed-up option breaks my frontpage, like this: https://www.screencast.com/t/UoHuwu0luCAl .

    Oh, I see. Thank you for the screenshot!
    Unfortunately I am not sure what could be causing this and I have asked the plugin’s developer to take a look.
    Please allow us a couple of days to get to the bottom of this.
    Will reach back once we have a solution.

    Thank you so much for your patience,
    Mihaela

    Thread Starter Andrei Badea

    (@andreibadea)

    Thank you very much, Mihaela! I am looking forward to hearing from you.

    Hello @andreibadea,

    Thank you for being so patient!
    Our developer took a look at this and your website but it seems you have deactivated JetPack’s Photon for the time being. Did you find a solution?
    We tried to replicate the issue on our end but without any luck. You can see that here.

    Do you still want to use JetPack’s Photon? Could you activate it again so our developer can take a look?

    Thank you,
    Mihaela

Viewing 5 replies - 1 through 5 (of 5 total)
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