Images not loading into placeholders

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  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @kylebravotangoca,

    Thanks for contacting us! I checked the feed on https://www.cultivator.ca , but all the images in the feed were appearing for me. Were you already able to resolve this issue? Most commonly if the placeholder images are not being replaced in the feed, it’s related to a conflict with image lazy loading plugins. When this happens, you can disable the JavaScript Image Loading setting with the steps in this guide: https://smashballoon.com/doc/how-can-i-use-a-lazy-loading-plugin-with-instagram-feed/

    I hope this helps!

    Best regards,
    Louis

    Thread Starter Kyle

    (@kylebravotangoca)

    Thanks for the quick response!

    I missed that option in the docs but that should work!

    We tested without any other plugins so it was not a plugin conflict. We ended up modifying the plugin to enqueue jQuery in the recommended way. That solved the issue as jQuery was not being used on any other part of the website.

    Cheers!
    – Kyle

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi Kyle,

    Thanks for the update and for letting us know the steps you took! I’m glad to hear everything is working now. Please let us know if you ever need any other assistance, and I hope you have a great weekend!

    Best regards,
    Louis

Viewing 3 replies - 1 through 3 (of 3 total)
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