• @jetonr I have updated the plugin to 1.4.3. I have changed all settings as either suggested by you or what I have read in this forum. I have even cleared our WP site cache in hopes it would resolve this issue. We do not get an error message. We just get broken images. Please see link and go towards bottom of page. Please advise. Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi there,
    Try to change the image size and let me know if that fixed your problem.

    Thread Starter TSC

    (@noahruiz)

    @jetonr I have tried that and still broken image on all sites (gym locations).

    If you look at all our locations it’s random what images are broken and what isn’t. Some sites have 6 images for testing purposes and some of those display all 6 images or partial. Two sites have 12 images which is our preferred setting. One with only 2 images of 12 showing and another with 7 images of 12 showing.

    Current settings:
    Username: [GYM NAME]
    Number of images to show: 12
    Check for new images every: 1 hours
    Template: Thumbnails – Without Border
    Number of Columns: 6
    Image format: Thumbnail- 150×150
    Order by: Date – Descending
    Link to: Instagram Image

    Thread Starter TSC

    (@noahruiz)

    @jetonr Any other work arounds?

    Hi – I am having this same issue, and have tried the above mentioned remedies. Please help!

    Thread Starter TSC

    (@noahruiz)

    @jetonr Since we have updated the plugin 2 months ago we have tried every fix recommended by you and/or through the on going discussions.

    Current issues and what we have discovered…
    Plugin does not display videos. Maybe that’s intentional but at least it doesn’t break the image on our sites. In addition, if the Instagram image has multi images it displays a broken image on our sites.

    Please advise.

    Thank you.

    Thread Starter TSC

    (@noahruiz)

    @jetonr In addition… a couple of sites are pulling 2016 or 2017 Instagram posts and not the current posts. Please advise. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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