Images not loading on website due to jetpack

  • Resolved atstoreindia

    (@atstoreindia)


    2 years, 5 months ago

    Images like this and others werent loading on wordpress right after updating jetpack. whereas if we check the webiste from Outside India we can see the images. but with India there was an issue, i deactiavted the plugin and the problem was solved. Please check whats the issue and get back to me on the same .

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @atstoreindia –

    It looks like you have Jetpack installed presently and images are loading from what I can tell in India.

    Are you experiencing the issue when the Site Accelerator module is turned on? If so, can we have permission to toggle the module so that we can test it?

    Thread Starter atstoreindia

    (@atstoreindia)

    Hey, i have uninstalled the jetpack plugin still the issue is the same. can you please check the issue

    Hello @atstoreindia

    I tested your site via CDN and directly and the images are working.

    Some issues that you encounter with your WordPress.com blog or account can be solved by changing your browser settings, refreshing the page, or clearing the browser cache and cookies.

    Here is our support doc that explains how to fix these issues: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

    Let me know if you have any questions.

    My best regards,

    Michelle

Viewing 3 replies - 1 through 3 (of 3 total)
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