Images not resizing on homepage

  • Resolved Jamie-Lee Keevy

    (@jamiekeevy1)


    4 years ago

    I have tried contact you via email for almost a week now and nobody is getting back to me, I have purchased the pro version of your plug in and the images on my homepage and category pages are not resizing and I have tried everything and it’s not working, please get back to me I want to make my site live and I can’t until this problem is resolved!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @jamiekeevy1

    Apologize for the delayed response,

    I can see that you have some large images in your shop, since bulk-resizing can be a resource-intensive task especially when processing large images, make sure your server memory limit is set to 1024M or greater then try again. If you’re using cPanel you can change it by following the steps here.

    Note: We already replied to your initial email, please check your spam folder and/or make sure your email is reachable (Error when sending: 550 Mailbox is full / Blocks limit exceeded / Inode limit exceeded).

    Best regards,
    Nabil

    Thread Starter Jamie-Lee Keevy

    (@jamiekeevy1)

    Good Day Nabil

    Please not that I have replied to you on mail.

    Please assist as soon as possible.

    Kind Regards
    Jamie

Viewing 2 replies - 1 through 2 (of 2 total)
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